Case Study: Leading Consumer Finance Company achieves disbursements in mere seconds with ACI Worldwide

Leading Consumer Finance Company Reduces Disbursement Time to Mere Seconds

Leading Consumer Finance Company faced slow, paper-check-driven loan funding that created friction for nearly half a million customers and extra work for staff. To accelerate disbursements and improve the customer experience, the lender selected ACI Worldwide’s ACI Speedpay®: Disbursement Services.

ACI Worldwide deployed its disbursement services to enable digital and debit-card funding, cutting funds availability from up to three days to mere seconds and driving a 60% debit-card adoption rate (vs. a projected 25%). The solution sustained loan funding during the pandemic, reduced branch traffic, paperwork and operational costs, and delivered enhanced security and compliance through PCI-, SOC II- and HIPAA-compliant tokenization.