Case Study: Canada’s Leading Bank achieves 84% fewer fraud alerts and 50% reduction in monitoring resources with ACI Worldwide’s Proactive Risk Manager

Preventing money laundering and bank fraud in the banking industry

Canada’s Leading Bank faced new, stricter federal AML regulations and needed to improve detection of suspicious activity without overburdening analysts. To meet this challenge the bank worked with ACI Worldwide and its ACI Proactive Risk Manager™ solution to strengthen customer profiling, due diligence and reduce false positives so analysts could focus on truly risky behavior.

ACI Worldwide deployed Proactive Risk Manager and provided fraud consulting to create customer profile tables, automate risk ratings and implement rules/meta‑rules across channels. The engagement delivered measurable impact: an 84% drop in fraud alerts (debit card), a 50% reduction in AML alerts and analyst resources for monitoring, and a 98% fraud detection rate—while improving cross‑channel visibility, customer experience and auditor satisfaction.