Vertical Communications B2B Case Studies & Customer Successes

Vertical Communications is a leading provider of communications platforms and applications that enable critical business workflows for enterprises across a variety of industries including retail, automotive, health care and hospitality cloud and hybrid voice, WebRTC, mobility, messaging and collaboration solutions help many of the world’s most successful companies improve daily operations, drive sales and deliver superior customer experiences. Vertical’s award-winning products and solutions, combined with highly customer-focused engagement model, make the perfect strategic partner for businesses looking to transform their operations through communications technology.

Advance Career Services streamlines communications and boosts reliability with Vertical Communications and 8x8

Advance Career Services

Advance Career Services achieves reliable unified communications with Vertical Communications and 8x8

Advance Career Services

Nathan Araujo

Owner

American Academy strengthens intercampus communication with Vertical Communications

American Academy

American Academy strengthens secure, reliable campus communications with Vertical Communications

American Academy

Brian Wherry

IT Director

American College of Physicians modernizes communications with Vertical’s cloud PBX and 8x8 VCC

American College of Physicians

Bob Murray

Vice President, Information Services / Member & Product Support

American College of Physicians transforms communications and contact center support with Vertical Communications and 8x8

American College of Physicians

Autopart International improves call handling and customer service with Vertical Communications

Autopart International

Autopart International improves call handling and customer communications with Vertical Communications

Autopart International

Jim Russell

Director of Infrastructure and Operations

Blount Fine Foods achieves unified communications and lower long-distance costs with Vertical Wave

Blount Fine Foods

Blount Fine Foods streamlines communications with Vertical Communications' Wave IP platform

Blount Fine Foods

Phil Pitzer

IS Director

Borough of Quakertown achieves reliable, efficient communications with Vertical Wave IP

Borough of Quakertown

Buffalo Niagara Medical Campus achieves scalable unified communications with Vertical Communications

Buffalo Niagara Medical Campus

Buffalo Niagara Medical Campus achieves state-of-the-art unified communications with Vertical Communications Wave IP

Buffalo Niagara Medical Campus

Pat Whalen

Chief Operating Officer

Callico Distributors accelerates communications and reporting with Vertical Communications and 8x8

Callico

Callico accelerates communications and improves reporting with Vertical and 8x8

Callico

Cole Callahan

Director of Strategy

Cobb EMC guarantees communications continuity with Vertical Communications and Mitel MiVoice

Cobb EMC

Cobb EMC guarantees communications continuity with Vertical Communications and Mitel MiVoice

Cobb EMC

Jay Kenyon

Director of Telecommunications Systems

Color Imaging reduces costs and boosts global mobility with Vertical Communications ViewPoint Mobile

Color Imaging

Color Imaging achieves lower carrier costs and global unified communications with Vertical Communications

Color Imaging

Frank Shaw

IT Director

Commercial Credit Adjusters Ltd. improves communications and reporting with Vertical Wave from Vertical Communications

Commercial Credit Adjusters Ltd

Commercial Credit Adjusters Ltd. achieves company-wide connectivity and stronger reporting with Vertical Communications' Wave IP

Commercial Credit Adjusters Ltd

Jason Kolaski

President and CEO

Community Services Employment Training achieves secure, cost-saving communications with Vertical and 8x8 X-Series

Community Services Employment Training

Jeff Forbes

Director

Community Services Employment Training achieves secure, cost-saving communications with Vertical Communications and 8x8

Community Services Employment Training

Crest Insurance Group streamlines operations and improves employee experience with Vertical Communications and 8x8

Crest Insurance Group

Dunn Tire drives greater sales and seamless connectivity with Vertical Communications

Dunn Tire

Dunn Tire achieves unified, reliable seasonal call handling with Vertical Communications

Dunn Tire

Tim Schroeder

Director of Continuous Improvement

DuraVent achieves lower communications costs and better collaboration with Vertical Wave IP

DuraVent

DuraVent achieves greater communications features and lower license fees with Vertical Communications Wave IP

DuraVent

Pat Woods

IT Manager

Easter Seals Midwest improves communications and cuts costs with Vertical Wave

Easter Seals Midwest

First Presbyterian Church of Houston modernizes communications with Vertical Communications and 8x8

First Presbyterian Church of Houston

Foot and Ankle Centers of North Houston boosts appointment efficiency and patient communication with Vertical Communications

Foot and Ankle Centers of North Houston

Foot and Ankle Centers of North Houston boosts appointment efficiency with Vertical Communications Wave IP

Foot and Ankle Centers of North Houston

George Brower

President

FPC Houston achieves simple, modern church communications with Vertical Communications and 8x8 X Series

FPC Houston

Hunter Johnston

Chief Operating Officer

Hodges Badge Company boosts unified communications and productivity with Vertical Communications Wave IP

Hodges Badge Company

Hodges Badge Company boosts productivity and customer service with Vertical Communications Wave IP

Hodges Badge Company

Jenn Hodges

Customer Service Manager

Human Services Association streamlines multi-site communications with Vertical Wave IP

Human Services Association

Human Services Association streamlines multi-site communications with Vertical Communications Wave IP

Human Services Association

Steve Muse

President of Fusion

I-10 Toyota boosts communications efficiency with Vertical Wave IP

I-10 Toyota

I-10 Toyota boosts communications efficiency with Vertical Communications Wave IP

I-10 Toyota

Tim King

Director

Improve Group boosts mobile productivity and secures proprietary data with Vertical Communications ViewPoint Mobile

Improve Group

Shane Massey

Network Administrator and Systems Analyst

Improve Group protects proprietary data and speeds proposals with Vertical Communications ViewPoint Mobile

Improve Group

KPM CPAs improves communications and supports growth with Vertical Communications' Wave IP solution

KPM CPAs

Don Hannay

Director of Firm Administration

KPM CPAs improves communications and scales growth with Vertical Communications

KPM CPAs

Law Office of Neil J. Greene cuts communications costs and boosts productivity with Vertical Communications

Law Office of Neil J. Greene

Lou Fusz Auto Group cuts communications costs with Vertical Communications

Lou Fusz Auto Group

Ted Stranz

General Manager

Lou Fusz Auto Group boosts customer communication and cuts costs with Vertical Communications

Lou Fusz Auto Group

MediSync achieves improved patient care and scalable collaboration with Vertical Communications Wave IP

MediSync

Charlie Hardtke

Chief Information Officer

MediSync achieves unified communications and improved patient care with Vertical Communications Wave IP

MediSync

Meridian International cuts telecom costs and improves communications with Vertical and 8x8

Meridian International

Origlio Beverage boosts call handling and customer service with Vertical Communications

Origlio Beverage

Marc Lewis

IT Manager

Origlio Beverage boosts call handling efficiency with Vertical Communications

Origlio Beverage

Padre Dam Municipal Water District modernizes communications with Vertical and 8x8

Padre Dam Municipal Water District

Peoria Public Schools enhances security and communications with Vertical Communications Wave IP

Peoria Public Schools

Chris Sies

Technology Foreman

Peoria Public Schools enhances security and cuts communications costs with Vertical Communications Wave IP

Peoria Public Schools

Pingree School achieves reliable, flexible communications with Vertical Communications and 8x8

Pingree School

Pingree School achieves reliable, scalable communications with Vertical and 8x8

Pingree School

Bob Ogden

Director of Technology

DuraVent reduces communications costs with Vertical Communications Wave IP

Putnam Automotive

Michael Malekos

Client Care Center Manager

Putnam Automotive improves customer service and reduces call abandon rates with Vertical Wave IP from Vertical Communications

Putnam Automotive

Route 22 Auto Dealerships boosts sales visibility and cuts telecom costs with Vertical Communications Wave IP

Route 22 Auto Dealerships

Southern Refreshment Services improves communication efficiency with Vertical Communications Wave IP

Southern Refreshment Services

Chris Hart

Supervisor

Sun Office Solutions improves customer service and call routing with Vertical Communications Wave

Sun Office Solutions

Sun Office Solutions improves call center efficiency with Vertical Communications

Sun Office Solutions

Robert Marchetti

Director of Information Technology

The Route 22 Auto Dealerships improve sales visibility and cut telecom costs with Vertical Communications Wave IP

The Route 22 Auto

Joe Gorr

General Manager

Town of Canton cuts communications costs and boosts mobility with Vertical Communications' Wave IP

Town of Canton

Louis Jutras

Information Systems Manager

Warehouse Discount Center achieves lower phone costs and unified communications with Vertical Communications

Warehouse Discount Center

Warehouse Discount Center achieves instant ROI and unified communications with Vertical Communications' Wave IP

Warehouse Discount Center

Greg Bloom

IT Manager

YMCA of the Foothills improves mobility and call routing with Vertical Communications Wave IP

YMCA

John Loussararian

Vice President of Social Responsibility

YMCA of the Foothills improves mobility and communication with Vertical Communications

YMCA

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