Case Study: Easter Seals Midwest improves communications and cuts costs with Vertical Wave

Easter Seals Midwest cuts phone costs by up to $2,000 per month per location with Vertical Communications

Easter Seals Midwest, a nonprofit providing services for individuals with developmental disabilities, faced a significant challenge after merging three organizations, each with its own disparate phone system. The agency needed to quickly integrate all staff onto a single network without service disruption or extensive training. Vertical Communications implemented its Wave IP Communications Platform to address these logistical and cost obstacles.

The Vertical Wave IP solution seamlessly networked all locations, providing features like four-digit dialing and the built-in MeetMe Conference Room application, which eliminated substantial third-party costs. This resulted in consolidated network carrier savings of up to $2,000 per month per location. The solution provided the scalability and mobility needed for nearly 100 remote staff, allowing Easter Seals Midwest to support 1,500 employees with a small IT team and focus on growth and service delivery.

Easter Seals Midwest