Case Study: Community Services Employment Training achieves secure, cost-saving communications with Vertical and 8x8 X-Series

Vertical Streamlines CSET ‘s Communications, Helping CSET Aid Their Community

Community Services Employment Training (CSET) is a nonprofit in Visalia, California with 100 users across 15 locations, focused on helping people in need through job support, housing assistance, and other community services. CSET needed a communications partner that could deliver an easy-to-use, secure, and cost-effective system, so it selected Vertical to implement the 8x8 X-Series.

Vertical deployed the 8x8 X-Series with cloud and unified communications, analytics and reporting, security certifications, and E-Fax, while providing dedicated support, training, and implementation guidance. The result was a simpler, more secure communications environment that saved CSET nearly $5K per month and helped the organization switch to a remote strategy overnight during the COVID-19 pandemic.

Community Services Employment Training

Jeff Forbes

Director