Case Study: Blount Fine Foods achieves unified communications and lower long-distance costs with Vertical Wave

Blount Fine Foods cuts long-distance calls 15% with Vertical Communications

Blount Fine Foods, a gourmet food producer, faced challenges connecting its facilities in Rhode Island and Massachusetts. Their outdated, standalone phone systems incurred expensive long-distance charges and lacked modern features. They partnered with Vertical Communications to replace this equipment with a unified communications solution.

Vertical Communications implemented its Wave IP platform, linking both locations via SIP Trunking and eliminating long-distance charges. The solution included the ViewPoint UC desktop interface and ViewPoint Mobile for smartphones, extending full system capabilities to remote devices. This provided Blount with detailed call reporting and a company-wide instant messaging platform. The results included an immediate 15% reduction in inter-facility long-distance costs and a substantial increase in communication capabilities and accountability.

Blount Fine Foods