Case Study: DuraVent achieves lower communications costs and better collaboration with Vertical Wave IP

DuraVent supports 180 users and cuts communications costs with Vertical Communications

DuraVent, a global provider of venting products, faced challenges with an obsolete legacy communications platform that limited functionality and incurred long-distance toll charges between its California and New York facilities. They needed a feature-rich and affordable system to streamline communications and improve customer service. They partnered with Vertical Communications for its Wave IP platform.

Vertical Communications implemented its Wave IP solution with a singular licensing model, providing unified communications, collaboration, and mobility features without the need for additional hardware or incremental costs. The results included streamlined inter-office communication with direct-extension dialing, improved workflow through unified messaging and presence management, and extended functionality to mobile personnel. This allowed DuraVent to reduce operating costs while greatly improving business efficiency.

DuraVent