Case Study: KPM CPAs improves communications and scales growth with Vertical Communications

KPM CPAs saves nearly $500 a month with Vertical Communications

The customer, KPM CPAs, faced significant challenges due to rapid growth after acquiring two other firms, which required them to integrate over 110 users into a new building. Their outdated 1990s telecommunications infrastructure was unable to support this expansion. They partnered with Vertical Communications, which implemented the Vertical Wave IP unified communications system to provide a scalable and easy-to-use platform.

Vertical Communications' solution delivered powerful new functionalities, including enterprise mobility tools, presence management via ViewPoint, and seamless call routing. The measurable results included nearly $500 in monthly savings on carrier fees from SIP trunking. Staff found the system intuitive and adopted features like instant messaging quickly, which improved productivity with virtually no learning curve.

KPM CPAs