Vertical Communications
71 Case Studies
A Vertical Communications Case Study
Community Services Employment Training (CSET), a non-profit fighting poverty, required a new communications system that was cost-effective, secure, and easy to use. They sought a dedicated partner, not just a vendor, to help implement this critical tool for their mission. Through an RFP process, they selected Vertical Communications to install the 8x8 X Series solution.
Vertical Communications architected and implemented the 8x8 X Series unified cloud communications platform, providing CSET with a dedicated team for support and training. The solution streamlined their communications, leading to monthly cost savings of nearly $5,000. It also provided robust security certifications and e-fax features to protect sensitive data, which proved critical when CSET seamlessly transitioned to a remote work strategy during the pandemic.