Vertical Communications
71 Case Studies
A Vertical Communications Case Study
Color Imaging, a manufacturer and distributor of printer ink and toner, needed to replace its outdated digital phone system to improve voice quality, reduce carrier costs, and establish a unified communications system for its global offices. They partnered with Vertical Communications to implement the Wave IP platform to meet these challenges.
Vertical Communications' solution, which included ViewPoint Mobile and Wave Call Reporter, created a unified system that reduced the company's monthly carrier costs by 45 percent. The implementation provided robust mobile connectivity for remote employees, enabled detailed call reporting to manage sales performance, and established reliable system back-up with Wave Live Image.