Case Study: Advance Career Services streamlines communications and boosts reliability with Vertical Communications and 8x8

Advance Career Services achieves 99.999% uptime with Vertical Communications

Advance Career Services (ACS), a family-owned staffing agency in Massachusetts, faced significant communication challenges including regular outages, poor call quality, and limited mobility. These issues were costing them business. To solve this, they partnered with vendor Vertical Communications, which implemented the 8x8 X-Series solution powered by V8.

Vertical Communications provided a unified communications system that eliminated outages and offered seamless mobility for remote and on-the-road staff. The solution included reliable service with 99.999% uptime, wireless adaptors to solve wiring issues, and a single application for voice, video, chat, and messaging. As a result, ACS now enjoys consistent, high-quality service that supports their critical business operations without interruption.

Advance Career Services