Vertical Communications
71 Case Studies
A Vertical Communications Case Study
The Law Office of Neil J. Greene, a Chicago-based law firm, faced challenges with an expensive and inflexible legacy phone system that inhibited its rapid growth. The system was costly to update and lacked modern unified communications tools, which stifled productivity. The firm selected Vertical Communications and implemented its Wave IP platform to gain a more flexible and cost-effective solution.
Vertical Communications' solution provided powerful tools like instant messaging, softphones for remote work, and unified messaging. The results were significant, with the firm cutting its communications-related operating costs in half. The Vertical Wave IP system streamlined workflows and, according to the firm's principal, was instrumental in allowing the practice to double its staff and triple its business.