Case Study: First Presbyterian Church of Houston modernizes communications with Vertical Communications and 8x8

First Presbyterian Church of Houston installs 75 lines for 60 users with Vertical

First Presbyterian Church of Houston, the oldest church in its city, faced the challenge of an outdated and inefficient 20-year-old premise phone system. This became a significant issue as staff needed to work remotely during COVID-19. They required a modern, simple, and cloud-based VoIP solution that non-technical staff could easily adopt. They selected Vertical Communications to implement this new system.

Vertical implemented the 8x8 X-series solution, providing a feature-rich unified communications platform including voice, video, and messaging. The installation was seamless, with 75 lines and 60 users activated quickly. The church staff benefited from easy-to-use apps and secure video conferencing capable of hosting large meetings, which improved their ability to connect with the congregation remotely. The customer service provided by Vertical was highlighted as exceptionally attentive and effective throughout the process.

First Presbyterian Church of Houston