Case Study: Improve Group protects proprietary data and speeds proposals with Vertical Communications ViewPoint Mobile

Improve Group turns proposals around in hours with Vertical Communications

Improve Group, a provider of storage and access products for government, healthcare, and education sectors, faced challenges securing proprietary data on employee mobile devices and integrating business processes for its mobile workforce. They needed better visibility into customer communications and a way to streamline operations. The vendor, Vertical Communications, provided its ViewPoint Mobile enterprise mobility solution to address these issues.

Vertical Communications implemented ViewPoint Mobile, which extended the full functionality of the company's Wave IP UC system to employees' iPhones and iPads. The solution provided secure remote access to features like instant messaging and conferencing while keeping corporate data separate and protected. The results included a significant competitive advantage through shortened sales cycles, with the ability to deliver proposals in hours instead of days, and comprehensive tracking of customer communication metrics.

Improve Group