Reputation.com B2B Case Studies & Customer Successes

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Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

Case Studies

Showing 86 Reputation.com Customer Success Stories

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Acceptance Insurance achieves a 4.8‑star average, 27% more reviews and significant listing & revenue growth with Reputation.com

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American Family Insurance achieves 56% increase in company‑wide Google Maps views with Reputation.com

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Amita Health achieves connection of 1,300+ patients to providers and scales 7,000+ provider pages with Reputation.com

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Annandale Smiles achieves 40% growth in new patients with Reputation.com

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Arkansas Surgical Hospital achieves 3x increase in positive review volume with Reputation.com

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Automobile Club of Southern California achieves 200% increase in direct sales queries through Google My Business with Reputation.com

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AutoNation achieves increased customer trust and platform adoption with Reputation.com

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Award Winning UK Lettings and Estate Agents Belvoir Quintuple Reviews with Reputation.com

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Bensons for Beds achieves 297% more reviews, a 30-point NPS lift and a 109% higher Reputation Score with Reputation.com

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Bernstein Management Corporation achieves 250% Reputation Score increase with Reputation.com

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Bozzuto achieves #1 U.S. online reputation and a 4.2‑star average with Reputation.com

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BrightSpring Health Services achieves 98% employee review response rate and daily employee feedback with Reputation.com

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Car Rental Company boosts online reputation (555% more reviews, 40% higher star rating) with Reputation.com

Caraday Healthcare achieves a 200% increase in review volume with Reputation.com

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Higher Reputation Score Boosts Auto Sales

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Chestnut achieves a customer-centric cultural transformation and a 93% review response rate with Reputation.com

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Childbase Partnership boosts reputation score by 112 points, increases reviews and conversions with Reputation.com

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Circle Health Group achieves 118% increase in reviews and a 247-point Reputation Score lead with Reputation.com

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COIT Cleaning & Restoration achieves 97% messaging response rate and 4-minute average response time with Reputation.com

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Cortland achieves faster resident responses and a stronger online reputation with Reputation.com’s Actions

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Duncan and Todd Group achieves 79% increase in review volume and stronger online presence with Reputation.com

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E&S Ring achieves a 4.5-star Google rating and an 805 Reputation Score with Reputation.com

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EmpRes Healthcare achieves 26% more listing views, 49% more actions and improved employee sentiment with Reputation.com

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European Wax Center achieves more than double the positive reviews per month with Reputation.com

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Fortune 500 Healthcare Provider boosts reviews, ratings and admissions with Reputation.com

Garden Communities achieves 427% increase in positive reviews and 50% Reputation Score lift with Reputation.com

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Gerald Champion Regional Medical Center achieves 66% increase in clickthroughs from business listings with Reputation.com

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Greystar achieves nearly 100,000 social posts and improved emergency communications with Reputation.com

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Greystar achieves portfolio reputation score growth (241→709) and increased leads & leases with Reputation.com

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Hackensack Meridian Health achieves 240%+ increase in website visits with Reputation.com

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Intermountain Health achieves 156% review growth and a rise to 4.5-star ratings with Reputation.com

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Intermountain Health achieves 3x organic leads and a 510% increase in review volume with Reputation.com

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JCT600 achieves a 4.6‑star rating, 188% more reviews and improved CX with Reputation.com

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Ken Ganley Automotive Group achieves a 4.7‑star average and Reputation Score jump to 784 with Reputation.com

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Kia Motors UK achieves 25% UK market share growth and 2,500+ sales leads with Reputation.com

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Kindred Healthcare achieves a 500% increase in review capture with Reputation.com

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LaFontaine Automotive Group achieves 100+ new reviews and 200,000 additional listing views per month with Reputation.com

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A Large Healthcare System Boosted Online Review Volume by 2X

Large Multinational Storage Company achieves 228X increase in review volume with Reputation.com

National Retailer Boosts Review Volume 3-fold in 6 Months with Reputation.com

A Big Three Automaker Wins Big with Online Reputation Management

Leading National Retailer achieves 67% more positive reviews and higher star ratings with Reputation.com

Healthcare System Learns to Embrace Reputation Management, Delivers Better Care

Big 3 Automaker Increases Monthly Sales by 6% with Focused Reputation Management

Lookers achieves 183% more reviews, a 98% review response rate and a 4.7-star rating with Reputation.com

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National Retailer Uses Surveys to Boost Response Rates, Positive Reviews and Search Rankings

MedQuest Increases Patient Acquisition and Retention Through Improved Review Responding

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Mitchells & Butlers achieves 660% increase in review responses with Reputation.com

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How Napleton Auto Drove 5,000+ New Reviews with Reputation’s Journey Insights

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National Healthcare Providing Company achieves dramatic online reputation gains — +244% reviews and +143% star rating with Reputation.com

North Kansas City Hospital achieves 907% increase in reviews and 293% reputation-score growth with Reputation.com

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Efficacy of Reputation.com Managed Service

Orangetheory & Tombras achieve 99.7% business listings accuracy and introduce 1.8M to Orangetheory At Home with Reputation.com

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PeakMade Real Estate achieves industry-leading resident experience and a 34% Reputation Score increase with Reputation.com

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Prais Dental Care achieves category-leading reputation score and 4.9-star rating with Reputation.com

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PRG Real Estate achieves an 800 Reputation Score with Reputation.com

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Principle Auto Group achieves boosted customer engagement and higher star ratings with Reputation.com

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Property Management Industry the Impact of Online Reputation Management

Renault UK achieves industry‑leading Reputation Score growth and 98% review response rate with Reputation.com

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Renault achieves higher customer ratings and 650,000+ reviews with Reputation.com

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Repli / Coastal Ridge Real Estate Partnering Closely to Enable Sustainable Growth

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National Retailer Generates 10,000 Inbound Calls with Reputation.com Social Media Managed Services

Revolution Bars Group PLC boosts Reputation Score 56% and achieves 100% review responses with Reputation.com

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Roadchef achieves doubled review volume and faster ticket resolution with Reputation.com

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Roadchef achieves 106% annual review growth and boosts customer acquisition & loyalty with Reputation.com

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Robins & Day dealer group boosts online visibility 8,000% and achieves 100% review response with Reputation.com

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Scentre Group achieves 800% increase in review response rate with Reputation.com

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Shaheen Chevrolet achieves a 765% increase in online reviews and improved star rating with Reputation.com

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How Sk:n Clinics Achieved Higher Customer Ratings and Improved Its Online Reputation

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Spartanburg Regional Healthcare System achieves 10,000 monthly survey responses and a 655% increase in patient reviews with Reputation.com

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Spherion Staffing achieves 13% growth advantage over competitors with Reputation.com

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Stonegate Group boosts like‑for‑like sales by leveraging Reputation Score with Reputation.com

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Storage Asset Management achieves 65% more Google reviews and 2,500+ sales leads with Reputation.com

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Sutter Health achieves 76% increase in doctor profile page visits with Reputation.com

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The Arbor Company achieves 64% more reviews, improved search visibility and $4.5M in incremental revenue with Reputation.com

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The Don Pelletier Group, Inc. achieves a 1,950% increase in reviews and a Reputation Score of 833 with Reputation.com

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Thrive Communities achieves 65% review growth and plants 2,357 trees with Reputation.com

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Tortilla achieves UK’s highest-rated fast-casual status and 262% increase in reviews with Reputation.com

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How Towne Properties Eliminated Data Overload for 100 Properties with One Platform

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Higher Reputation Score Boosts Auto Sales

USA Properties Fund achieves a 19% increase in star ratings, a 91% review rate and 99.4% listing data accuracy with Reputation.com

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Virtua Health achieves 3x impressions and 186% more website clicks with Reputation.com

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Westfield achieves higher NPS, improved ratings and increased sales with Reputation.com

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Westfield drives a 40% uplift in customer insights with the Comment Strength Meter

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Wilmington Health achieves +1400% increase in positive reviews and 400+ monthly reviews with Reputation.com

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Young’s pub group achieves higher ratings, 99% review response and +124 Reputation Score with Reputation.com

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