Case Study: The Don Pelletier Group, Inc. achieves a 1,950% increase in reviews and a Reputation Score of 833 with Reputation.com

The Don Pelletier Group, Inc. Improves its Online Presence with Reputation.com

The Don Pelletier Group, Inc., a 30-year San Diego real estate firm, had more than 220 handwritten customer reviews but almost no online presence and only two positive online reviews, leaving them poorly ranked in search results. They engaged Reputation.com and enrolled in the Reputation.com for Business reputation management program to proactively build an online reputation and capture more customer feedback.

Reputation.com created and populated business listings, built a custom landing page, sent targeted review requests, provided an in-office tablet kiosk, and monitored/responded to reviews to drive more authentic feedback. As a result, Reputation.com helped The Don Pelletier Group, Inc., grow its Reputation Score from zero to 833, increase review volume by nearly 1,950%, achieve a 4.9 average star rating, and boost positive reviews by about 1,800%.

The Don Pelletier Group, Inc.

Don Pelletier

Realtor