Case Study: National Retailer Generates 10,000 Inbound Calls with Reputation.com Social Media Managed Services

Retailer Generates 10,000 Inbound Calls through Reputation.com’s Social Media Managed Services

This national retailer with hundreds of locations across 48 states faced no Facebook presence, limited internal resources for social outreach and advertising, poor lead generation from Facebook, and very little website traffic — so they engaged Reputation.com’s Social Media Managed Services to build local-facing social programs and advertising.

Reputation.com created and published Facebook content, provided end-to-end community management, ran and optimized highly targeted ad campaigns, and delivered measurable results: more than 3,000 Facebook page likes (from zero), reach of 15M+ people, 545,000 ad click-throughs, and over 10,000 inbound calls to locations.