Case Study: Greystar achieves nearly 100,000 social posts and improved emergency communications with Reputation.com

Greystar - Customer Case Study

Greystar, a global rental housing leader operating in 193 markets, partnered with Reputation to scale its social media strategy and improve customer feedback management. Using Reputation’s social media management software, Greystar aimed to boost community engagement and deliver timely, accurate updates during critical events like hurricane season.

Reputation rolled out its social media management solution across more than 1,800 Greystar communities, enabling nearly 100,000 social posts in a one-year period and keeping Florida communities updated with critical weather and emergency information during a severe hurricane season. By leveraging Reputation, Greystar achieved measurable reach and more consistent, timely customer communications across its portfolio.

Greystar