Case Study: Prais Dental Care achieves category-leading reputation score and 4.9-star rating with Reputation.com

Prais Dental Achieves Category-leading Reputation Score with Reputation.com

Prais Dental, a cosmetic and general dental practice in London, faced a gap between high patient satisfaction and low online review activity. To gather feedback, improve local search visibility, and turn patients into brand advocates, Prais Dental partnered with Reputation.com and its Online Reputation Management platform.

Reputation.com integrated with Prais Dental’s practice management system (Software of Excellence), deployed automated review requests, an in‑office kiosk, a mobile review dashboard, and a Reviews Widget for the website. Within five months Prais Dental’s Reputation Score rose from 180 to 798 (4×, +343%), review volume increased from 13 to 38 (+192%), and the average rating climbed to 4.9 — markedly improving search ranking and patient advocacy.

Prais Dental Care

Richard Prais

Principal Dental Surgeon