Bonitasoft B2B Case Studies & Customer Successes

Bonitasoft helps innovative companies worldwide reinvent, automate and gain deep visibility into their business processes. Bonitasoft's Bonita Digital Process Automation platform enables collaboration between professional and citizen developers to rapidly deliver automation projects and applications using best-of-breed DevOps methodologies and tools. With an ecosystem of more than 150.000 members and customers in 75+ countries, Bonitasoft provides the most widely used open source and low-code platform for business process automation.

ACS Postal Services achieves smoother courier operations across 275 offices with Bonitasoft

ACS Postal Services

John Vratsos

IT Director

Aegis Identity achieves scalable, customizable identity management for universities with Bonitasoft

Aegis Identity

Janet Yarbrough

Director of Business Development and Channel Management

Air Tahiti Nui achieves decentralized waiver approvals and accurate reporting with Bonitasoft

Air Tahiti Nui

Patrick Mu

IT Application Manager

Alliance Healthcare achieves improved customer service by optimizing complaints processing with Bonitasoft

Alliance Healthcare

José Duarte

Chief Information Officer

Alptis (insurance provider) achieves faster, more consistent multi-channel customer experience with Bonitasoft

Alptis

Véronique Pachoud le Floch

Chief Information Officer

Altima achieves improved customer satisfaction and automated complaints handling with Bonitasoft

Altima

Denis Bodin

Product Owner

Ametera iGenio achieves Euritmo compliance and faster, error‑free order processing with Bonitasoft

Ametera iGenio

AREVA achieves real-time engineering change tracking and paperless workflows with Bonitasoft

Areva

Roger-Pierre Gallard

Engineering Unit Manager

Areva Building applications for tracking engineering changes in real-time, with 400-500 simultaneous edits each year with Bonita

Areva

Roger-Pierre Gallard

Engineering Unit Manager

Arnsbo Media achieves improved labor-to-revenue ratio and auditability with Bonitasoft

Arnsbo Media

Soren Arnsbo

CIO and Founder

AUTOonline achieves streamlined case management and faster customer response with Bonitasoft

AUTOonline

Banco Bica achieves market differentiation and process agility with Bonitasoft

Banco Bica

Jorge Andrek

2nd Vice President

BBVA achieves 30% reduction in loan risk and operational costs and faster time-to-market with Bonitasoft

BBVA

José Arturo Gómez

Industrial Engineer

Binter achieves 60% faster safety management and cuts administrative workload with Bonitasoft

Binter

Bristol Myers Squibb achieves automated inter‑lab workflows, eliminates manual spreadsheets and saves 5 FTEs with Bonitasoft

Bristol Myers Squibb

CAFAT (New Caledonia social security fund) achieves digital transformation and improved client services with Bonitasoft

CAFAT

Matthieu Maoudj

Designer Developer

Canton de Vaud achieves modernized, paperless public services and higher citizen satisfaction with Bonitasoft

Canton de Vaud

CFDT (France’s largest union) achieves real-time membership visibility and automated member transfers with Bonitasoft

CFDT

Patrice Salsa

IT Manager

CINECA streamlines digital identity lifecycle and system integration with Bonitasoft

Cineca

Cisco achieves a self-service onboarding portal and streamlined workflow integration with Bonitasoft (Bonita)

Cisco

Ben Courliss

Sr. Engineer IT Engineering

ComOps achieves full Bonita integration in under 2 months and streamlined process automation with Bonitasoft

ComOps

Coreso achieves fast, accurate, high-quality energy monitoring and prediction reporting with Bonitasoft’s Bonita BPM

Coreso

Erik Wolfs

IT Director

Cornerstone Performance Solutions achieves 70% reduction in processing time for travel requests and vendor payments with Bonitasoft

Cornerstone Performance Solutions

Olatunji Akanbi

Performance Improvement Consultant

Crédit Agricole achieves faster loan processing and improved customer service with Bonitasoft

Credit Agricole

Julien Valentin

Analyst Developer

Corporation Service Company (CSC) achieves more collaborative, agile customer service with Bonitasoft

CSC

Doug Farmer

IT Manager and Software Architect

Dorel Juvenile Group achieves faster time-to-market with Bonitasoft

Dorel Juvenile Group

Olivier Clos

CIO Europe

EnerNOC achieves scalable, automated demand-response and reduced costly errors with Bonitasoft

EnerNOC

Per Gyllstrom

Chief Architect

First Digital Solutions achieves rapid, low-code workflow and responsive web app development with Bonitasoft

First Digital Solutions

Clive Rethman

French Department of Defense achieves streamlined logistics application development with Bonitasoft

French Derpartment of Defense

Gottex Brokers Alternative achieves automated compliance and improved client service with Bonitasoft

Gottex Brokers Alternative

Fred Blaise

Sr. Technology Officer

Hearst Media Services achieves automated, error‑reduced digital order and product management with Bonitasoft

Hearst Media Services

Mike Coomey

Solution Architect

Hotela achieves up to 60% faster case management and 30% fewer documents with Bonitasoft

Hotela

Gilbert Caillet-Bois

Chief Information Officer

Hunter Douglas achieves automated incident recovery and increased IT productivity with Bonitasoft

Hunter Douglas

Lee Metcalfe

IS Director

Hyster‑Yale Group achieves streamlined engineering change order processing with Bonitasoft

Hyster Yale Group

Gidu Sriram

Director of IT for Product Development Systems and Systems Integration

Icade achieves agile, industrialized business process development and deployment with Bonitasoft (Bonita Cloud)

Icade

Marie Guillard

Head of Studies and Master Planning

Icon Offshore Berhad achieves streamlined, faster invoicing and reduced errors with Bonitasoft

Icon Offshore Berhad

Syazlan Osman

Head of IT

Indra - Customer Case Study

Indra

Alberto Alvarez Besada

Digital Channel Manager

Ingersoll-Rand achieves automated order entry and approvals and rapid ROI with Bonitasoft

Ingersoll Rand

Jérôme Herlevin

Business Transformation Leader

Intelligent Pathways achieves seamless integration and agile, cost-effective BPM with Bonitasoft

Intelligent Pathways

David Edson

Principal Consultant, Solution Architect

Konica Minolta achieves 30% faster contract processing and sub-hour approvals with Bonitasoft

Konica Minolta

Franck Inglebert

Head of Development

La CIPAV achieves rapid process modernization without rebuilding legacy systems with Bonitasoft

La CIPAV

Jean-Christophe Rainaut

Chief Information Officer

Leading Global Asset Management Firm achieves faster account onboarding and improved transparency with Bonitasoft

Leading Global Asset Management Firm

Leading Information Technology Company achieves faster interface delivery, lower integration costs and improved process governance with Bonitasoft

Leading Information Technology Company

Leading Software Company achieves scalable, Java-integrated workflow automation and faster reporting with Bonitasoft

Leading Software Company

Learning Health achieves standardized, FHIR-aligned clinical workflows for faster, data-driven care with Bonitasoft

Learning Health

Matt Madison

Director, Product Solutions

Leon Grosse achieves digital transformation and operational excellence with Bonitasoft

Leon Grosse

Benoit Chevallier

Chief Information Officer

Lombard Odier achieves paperless, efficient customer onboarding and human-automation integration with Bonitasoft

Lombard Odier

LoopPay achieves automated, scalable back-end payment processing with Bonitasoft's Bonita BPM

LoopPay

David Meyer

VP of Software Engineering

MAIF achieves secure, automated Solvency II reporting and improved data control with Bonitasoft

MAIF

Fabrice Jubien

IT Project Manager

Manitou achieves paperless, traceable expense approvals and accelerates digital transformation with Bonitasoft

Manitou

Sébastien Froissard

IT Development Manager

MásMóvil achieves faster time-to-market and greater flexibility with Bonitasoft

MASMOVIL

Mario Rascón

Project Development and Project Management Team Manager

McGill University Health Centre achieves rapid, scalable certification and data security for 20,000+ users with Bonitasoft

McGill University Health Centre

Gildas Gnidehou

Chief Information Security Officer

Ministry of Agriculture of the Republic of Lithuania achieves a single portal centralizing 30+ agricultural e-services with Bonitasoft

Ministry of Agriculture of the Republic of Lithuania

Multiasistencia achieves digitized, customizable claims management and faster product creation with Bonita (Bonitasoft)

Multiasistencia

Luis Morcuende

Manager of software development and innovation

Panama National Authority for Government Innovation (AIG) achieves flexible, nationwide e‑government with Bonitasoft

National Authority for Government Innovation

Luis Fasano

Deputy Administrator

National Government Hydrographic Office achieves faster, more reliable Notices to Mariners for safer sailing with Bonitasoft

National Government Hydrographic Office

National Maritime Agency achieves seamless contractor handoff and integrated buoy operations with Bonitasoft

National Maritime Agency

National Procurement Agency automates six core administrative processes in six months with Bonitasoft

National Procurement Agency

North American sales training company achieves interactive, measurable cloud-based training with Bonitasoft

North American Company

Old Dominion University achieves 3x faster account request processing with Bonitasoft

Old Dominion University

Nathalie Metzger

Middleware Developer

Opera Solutions achieves automated supplier selection and onboarding with Bonitasoft

Opera Solutions

Joel Schaefer

IT Director

Orange streamlines online sales logistics with Bonitasoft

Orange

Páginas Amarillas achieves digital transformation and streamlined advertising production with Bonitasoft

Páginas Amarillas

Premiere Digital Services achieves scalable, high-availability global media delivery with Bonitasoft

Premiere Digital Services

Geoff Bloder

Chief Technology Officer

PROCERGS streamlines e-citizen services and scales process automation with Bonitasoft

Procergs

Luciano Monteiro da Silva

Development Technology Sector Manager

Rightmove achieves streamlined complaints handling and improved customer service with Bonitasoft

Rightmove

Simon Roberts

Internal Sys Dev Manager

SEGEF Group achieves streamlined internal communication and automated business flows with Bonitasoft

SEGEF Group

SESCAM achieves timely patient notification and follow-up for effective colon cancer screening with Bonitasoft

Sescam

Julia Lucendo Fernández

IT Manager

Leading European software development company for in‑home devices achieves industrialized automated testing (2,000 tests/week; test time cut from 2 days to half a day) with Bonitasoft (Bonita)

Software Development Company

Teach For America achieves automated candidate selection and reduced manual processing time with Bonitasoft

Teach For America

Faizan Subhani

Business Analysis Manager

Tempo Assist achieves 99.997% uptime and streamlined 24/7 ticketing with Bonitasoft

Tempo Assist

Elenice Lemos dos Santos

Development Coordinator

The Egyptian Exchange achieves automated, faster FIX enrollment and streamlined processes with Bonitasoft

The Egyptian Exchange

Mahmoud Refky

Software Quality Assurance General Manager

Thomson Video Networks achieves seamless integration of CRM, ERP and human workflows with Bonitasoft

Thomson Video Networks

Richard Gay

Information Technology

TREBI achieves automated front-office and loan-recovery processes and expands into new markets with Bonitasoft

TREBI

Nicolas Bruno

Chief Executive Officer

Trentino Network achieves improved service and infrastructure monitoring with Bonitasoft

Trentino Network

Tribunal de lo Contencioso Administrativo Federal achieves automated dispute tracking and streamlined case management with Bonitasoft

Tribunal de lo Contencioso Administrativo Federal

Juez Yasmín Esquivel Mossa

President

Université Paris‑Dauphine achieves streamlined management of internships and adjunct teaching staff with Bonitasoft

Université Paris-Dauphine

François Madjlessi

Chief Information Officer

University of Auckland achieves streamlined automation and improved client experience with Bonitasoft

University of Auckland

University of Massachusetts Amherst achieves improved efficiency, accountability and better student and employee experience with Bonitasoft

University of Massachusetts Amherst

University of Queensland achieves 94% faster research turnaround and digitises 40+ processes to modernise student experience with Bonitasoft

University of Queensland

Richard Rerrie

Senior IT Manager

Upsider achieves automated lead dispatching and streamlined processes with Bonitasoft

Upsider

David EL-BAZE

Chief Technology Officer

US Dept of Health & Human Services achieves streamlined care coordination across home and skilled nursing settings with Bonitasoft

US Dept of Health & Human Services

Mark Monterastelli

Entrepreneur in Residence

Verallia achieves cross-border efficiency by deploying 16 common administrative processes in 5 languages across 8 countries with Bonitasoft

Verallia

Gilles Godart

Digital IT Manager

VIS Insurance Ltd. achieves streamlined, automated claims management with Bonitasoft

VIS Insurance Ltd.

M. Baxter

Department Manager of Online Services

Vodafone achieves 40% digital self-resolution of faults with Bonitasoft

Vodafone

César Valencia

Business Analyst

VOO Nethys achieves 200 new mobile activations per day and major cost savings with Bonitasoft

Voo Nethys

Erik Lamal

Vice President of IT

Xerox achieves improved print-job traceability and reduced printing costs with Bonitasoft

Xerox

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