Case Study: Tribunal de lo Contencioso Administrativo Federal achieves automated dispute tracking and streamlined case management with Bonitasoft

Automated tracking of formal disputes based on Bonita

Tribunal de lo Contencioso Administrativo Federal is the autonomous Mexico City court that handles over 12,000 disputes a year involving nearly 500 employees. Facing a largely paper-based lawsuit lifecycle that caused data loss, delayed proceedings and response times outside legal limits, the tribunal needed to upgrade its tools while preserving existing data integration; after an initial SAP CRM proved insufficient, it turned to Bonitasoft and its Bonita BPM platform.

Bonitasoft implemented a BPM-based Trials Digital System built on Bonita to automate, standardize and centralize the court’s administrative and judicial processes. The solution delivered online monitoring and real-time case status, centralized templates and legal catalogs, a searchable repository of sentences and documentation, improved statistical reporting and management indexes, and a reduction in operational court costs—streamlining the handling of the tribunal’s more than 12,000 annual disputes.

Tribunal de lo Contencioso Administrativo Federal

Juez Yasmín Esquivel Mossa

President