Case Study: Konica Minolta achieves 30% faster contract processing and sub-hour approvals with Bonitasoft

Optimizing customer contract management with Bonita

Konica Minolta, a global leader in printing and imaging solutions, needed to optimize its contract lifecycle — from data entry to billing and approvals — to anticipate growth, eliminate paper-based manual steps, and speed decision-making. To meet these objectives it chose Bonitasoft, deploying the Bonita platform within an SOA-aligned, Linux-compatible architecture that emphasized graphic process modeling and easy connector integration.

Bonitasoft implemented Bonita to automate end-to-end contract workflows, delivering secure, paperless processes with full traceability and streamlined approvals. The results included cutting approval times from four–five days to under an hour, increasing contract processing capacity by 30%, reducing customer disputes, improving compliance and documentation, and boosting productivity and profitability — all enabled by Bonitasoft’s integrated, easy-to-maintain solution.

Konica Minolta

Franck Inglebert

Head of Development