Case Study: Indra achieves credit process automation and traceability with Bonitasoft

Indra - Customer Case Study

Indra, a leading global consulting and technology company in Spain and LATAM, needed a way to automate, control, and trace complex credit factory processes across teams with different skill sets. Using Bonitasoft’s Bonita platform, the company targeted credit analysis workflows such as credit card authorizations and car loans, with a focus on improving process visibility, auditability, and ease of change.

Bonitasoft implemented Bonita to support workflow design, integration modularity, and traceability logs for audit purposes. The solution helped Indra’s first project reach 83% of its initial revenue objectives, enabled the client to meet monthly goals, and required doubling the initial hardware to handle peak demand and achieve the minimum performance needed.

Indra

Alberto Alvarez Besada

Digital Channel Manager