Case Study: SEGEF Group achieves streamlined internal communication and automated business flows with Bonitasoft

SEGEF improves internal communication by structuring its business flows with Bonita

SEGEF Group, a 350‑employee French distribution company operating the Intersport and Midica brands, faced fragmented internal flows that hampered operations. Price updates between the Midica store in central Toulouse and the administrative HQ were manual and error-prone (about 100,000 items per year to enter or update), and HR onboarding was poorly coordinated, causing delays in equipment, accounts and file processing. SEGEF selected Bonitasoft’s Bonita solution to address these issues.

Bonitasoft implemented Bonita to structure and automate price‑update, HR and administrative workflows across sites. The platform made communication more fluid and data processing faster, automated handling of roughly 100,000 item updates annually, improved traceability by logging all exchanges, reduced supplier disputes and blocked invoices, and supplied dashboards for measurable progress — delivering clear time savings, higher data quality and greater process maturity.