OpenGov B2B Case Studies & Customer Successes

OpenGov was founded in 2012 by Zac Bookman, Joe Lonsdale, and technologists from Stanford University, who studied government budgeting in the aftermath of the Great Recession. The team observed dedicated public servants struggle against outdated technology that prevented them from accessing timely spending information and communicating their priorities to citizens and elected officials. Believing there was a better way, the team set out to build cloud-based, easy-to-use government performance solutions to power more open, effective, and accountable government. Today over 1,800 public agencies in 48 states form a growing network leveraging OpenGov to achieve better budgeting, improved reporting and operational performance, and comprehensive transparency and open data. OpenGov solutions drive impact by giving governments the right tools and relevant data for more informed decision-making and better outcomes for the public.

Allegheny County achieves streamlined management reporting and faster financial insights with OpenGov

Allegheny County

Tony Cholewinski

Assistant to the Deputy Controller of Management Systems

Bedford Water Authority achieves smarter maintenance and automation with OpenGov

Bedford Water Authority

Anthony Browning

Asset Management Specialist

Bernalillo County achieves cloud-based performance management and saves 128 analyst hours per year with OpenGov

Bernalillo County

Maria Zuniga

Business Improvement & Performance Administrator

Bingham County achieves faster permitting and greater efficiency with OpenGov Permitting & Licensing

Bingham County

Tiffany Olsen

Planning & Development Director

Boulder County achieves faster, more efficient budgeting with OpenGov

Boulder County

Ramona Farineau

Chief Financial Officer

Boulder County achieves more transparent, data-driven budgeting with OpenGov

Boulder County

Ramona Farineau

Chief Financial Officer

Breckenridge Tourism Office achieves faster, more efficient event permitting with OpenGov

Breckenridge Tourism Office

Molly Herwehe

Event Coordinator

CDOT Aeronautics shortens the runway for critical decisions with OpenGov

CDOT Aeronautics

David Ulane

Division Director

Chatham County, NC achieves faster digital permitting with OpenGov

Chatham County, NC

David Camp

Director of Permitting & Inspections

City of Alameda, CA achieves a more transparent, collaborative budget process with OpenGov

City of Alameda, CA

Jennifer Tell

Budget Manager

City of Anacortes achieves modernized asset management with OpenGov

City of Anacortes

Rob Hoxie

GIS Manager

City of Anderson achieves $20K in savings by optimizing garbage collection routes with OpenGov Asset Management

City of Anderson

Adam Cromer

SC Public Works Division

City of Arlington achieves 30% faster playground inspections with OpenGov

City of Arlington

City of Ashland, Oregon saves $110K annually and launches first-ever interactive Budget Book with OpenGov

City of Ashland, Oregon

Mark Welch

Administrative Services Director

City of Banning, CA streamlines purchasing and increases bids with OpenGov

City of Banning, CA

Shiloh Rogers

Former Purchasing Manager

City of Bloomington, IL achieves more equitable procurement and fewer vendor complaints with OpenGov

City of Bloomington, IL

Carla A. Murillo

Procurement Manager

City of Boston achieves a modern, user-friendly, real-time open data portal with OpenGov

City of Boston

Andrew Therriault

Chief Data Officer

Burlington, VT Tackles Growing Pains with Efficiency, Equity, and Inclusivity

City of Burlington

Scot Barker

Chief Innovation Officer

City of Burnet achieves faster budgeting and streamlined management reporting with OpenGov

City of Burnet

Connie Maxwell

Budget Director

City of Cambridge, MA achieves faster, more transparent business processes with OpenGov

City of Cambridge, MA

Eric Belford

Assistant Director of Enterprise Applications

City of Central Falls achieves faster, more efficient digital permitting with OpenGov

City of Central Falls

Venuz Zayas

Senior Code Enforcement Clerk

City of Claremore achieves faster economic development with OpenGov Permitting & Licensing

City of Claremore

Andrew KnifeChief

Director of Community Development

Clermont, FL Improves Operations and Efficiency by Taking Purchasing 100% Digital

City of Clermont

Freddy Suarez

Procurement Director

City of Cocoa Beach, FL achieves streamlined permitting and data-driven decisions with OpenGov

City of Cocoa Beach, FL

Tanja McCoy

Directory of Developmental Services

Colorado Springs, Colorado Saves Time and Reduces Vehicle Claims by 80% With OpenGov

City of Colorado Springs

Andy Richter

Asset Management Supervisor

City of Danbury, Connecticut - Customer Case Study

City of Danbury, Connecticut

Sean Hearty

Director of Permit Coordination and Zoning Enforcement Officer

City of Denton achieves usable, machine-readable open data and increased transparency with OpenGov Managed CKAN

City of Denton

Justin Mercier

Data System Architect

How East Providence, RI Earned a Credit Rating Upgrade

City of East Providence, RI

Bob DaSilva

Mayor

City of Farmersville, Texas achieves 50% faster budget development and improved transparency with OpenGov

City of Farmersville, Texas

Ben White

City Manager

City of Fishers achieves smarter multi-department workflows with OpenGov

City of Fishers

Gerrod Franklin

Business Analyst

City of Fredericksburg, TX achieves faster, more transparent budget planning with OpenGov

City of Fredericksburg, TX

Brian Vorauer

Chief of Police

City of Gahanna doubles permit approval speed with OpenGov

City of Gahanna

Kelsey Bartholomew

Management Analyst for the Department of Administrative Services

City of Glendora, CA saves 900 hours of budget work with OpenGov

City of Glendora, CA

June Overholt

Administrative Services Director

Glynn County, Georgia Adopts Transparent and Efficient Strategy to Strengthen Public Trust

City of Glynn County

Tamara Munson

Chief Financial Officer

Greenville, TX Saving Hundreds of Hours with OpenGov Procurement and Budgeting & Planning

City of Greenville, TX

GP Ippolito

Finance Director

City of Groveland, FL more than doubles bid responses with OpenGov

City of Groveland, FL

Chris Coghill

Procurement Director

City of Helotes achieves a 5,000% budget increase with OpenGov

City of Helotes

Josh Mair

Public Works Director

Hollywood, FL, Cuts Evaluation Time by Two Weeks and Reduces Paper Waste with Centralized Procurement

City of Hollywood

Ginah Joseph

Senior Purchasing Agent

City of Irvine achieves multi-year workforce planning with OpenGov

City of Irvine

Paul Graham

Computer Scientist

City of Ivins cuts finance time by 50% and funds two new positions with OpenGov

City of Ivins

Wally Ritchie

Finance Director

City of Jackson reduces permit approval times by 67% with OpenGov

City of Jackson

Lauren Kirk

Chief Information Officer

La Mesa, CA Expands Field Crew Capabilities with OpenGov Public Works Software

City of La Mesa, CA

Greg Humora

City Manager

City of Lawrence, Kansas achieves time savings and streamlined budgeting with OpenGov

City of Lawrence, Kansas

Bryan Kidney

Finance Director

Transforming Solicitation Development — Improved Accuracy and Compliance in Lebanon, NH

City of Lebanon, NH

Melanie McDonough

Chief Innovation Officer

Lexington, MA’s Ivy League Demographic Drives Demand for Efficient Business Processes

City of Lexington, MA

Julie Krauker

Town’s Zoning Administrator and ICC Certified Zoning Inspector

City of Maumelle achieves 79% faster permit approvals with OpenGov Permitting & Licensing

City of Maumelle

Scott Grummer

Director of Planning and Permits

City of McKinney achieves 5-Star Texas Transparency Stars rating with OpenGov

City of McKinney

Trevor Minyard

Senior Financial Analyst

City of Muscatine achieves stronger public trust and internal accountability with OpenGov

City of Muscatine

Nancy Lueck

Finance Director

City of Nassau Bay achieves better financial decision-making and transparency with OpenGov

City of Nassau Bay

Csilla Ludanyi

Finance Director

New Braunfels, TX Taking The Easy Road With OpenGov Pavement Management Software

City Of New Braunfels

Greg Brown

GIS Manager

How Newcastle, WA Used OpenGov to Respond to a State Audit

City of Newcastle

Angela Gallardo

Surface Water Program Manager

City of Newport News, VA achieves greater solicitation efficiency with OpenGov

City of Newport News, VA

Gary Sightler

Purchasing Agent

City of North Canton achieves streamlined online rental registration with OpenGov

City of North Canton

Benjamin Young

Legislative Director

City of Orlando achieves 99% faster solicitation development with OpenGov

City of Orlando

Fabio Henao

NIGP-CPP, CPPB, Lead Project Coordinator

City of Pasadena speeds up onboarding with OpenGov Procurement

City of Pasadena

Antonio Watson

Project Manager

City of Pasco, WA Prepares for Growth with Collaborative Planning and Permitting

City of Pasco

Jacob Gonzalez

Community & Economic Development Planning Manager

City of Pittsburgh triples bid volume with OpenGov

City of Pittsburgh

Jennifer Olzinger

Chief Procurement Officer

City of Plano achieves LCRR compliance and cuts 92% of field inspections with OpenGov

City of Plano

Brendon Lockette

Asset Management Coordinator

City of Pompano Beach achieves strategic planning and budget transparency with OpenGov

City of Pompano Beach

Ernesto Reyes

Strategic Performance Manager

OpenGov Enables Transparency for City of Richmond Procurement

City of Richmond, VA

Daniel Mullery

Contracting Officer

City of Rocklin achieves 300% increase in public engagement with OpenGov

City of Rocklin

Jason Johnson

Budget & Technology Manager

How Rosemount, MN Saves 1,500 Hours and $80,000 With OpenGov

City of Rosemount

Andy Brotzler

Director of Public Works/City Engineer

City of Salem, MA increases permit applications and expands permit types with OpenGov

City of Salem, MA

Matthew Killen

Chief Information Officer

How Sugar Land, Texas, Improved Access to Data and Performance Metrics with OpenGov Open Data

City of Sugar Land

Kylie Jackson

Director of Data and Innovation

Why Sun Prairie, WI Is the Best Place to Break Ground and Get Promoted

City of Sun Prairie

Donald McDermott

IT Director

City of Tampa, FL - Customer Case Study

City of Tampa, FL

Russell Haupert

Chief Technology Officer and Director of Technology and Innovation

City of Tucson, AZ streamlines procurement and improves stakeholder feedback with OpenGov

City of Tucson, AZ

Jenn Myers

Procurement Manager

Vestavia Hills, AL, Streamlines Budget Cycle with Year-Round Budgeting Capabilities

City of Vestavia Hills

Zachary Clifton

Deputy Finance Director/Chief Accountant

Washougal Delivers on Strategic Goals by Enhancing Financial Transparency

City of Washougal

Meagan Morris

Lead Accountant

City of Winchester achieves greater transparency and strategic budgeting with OpenGov

City of Winchester

Mary Blowe

Chief Financial Officer

Colerain Township, OH achieves greater transparency and digital efficiency with OpenGov

Colerain Township, OH

Jeff Weckbach

Assistant Township Administrator

Colorado Treasurer’s Office achieves improved debt compliance and faster legislative responses with OpenGov

Colorado Treasurer’s Office

Walker Stapleton

Colorado Treasurer's Office

Converse County, WY achieves fiscal transparency and increased public trust with OpenGov

Converse County, WY

Joel Schell

Treasurer

Cranberry Township, PA achieves faster permit processing with OpenGov

Cranberry Township, PA

Dean Simpson

Manager, Development & Code Services

Diamond Bar achieves streamlined, collaborative budgeting and a polished budget book with OpenGov

Diamond Bar

Dianna Honeywell

Leading the Platform’s Internal Organization

Frederick County Public Schools triples its supplier base with OpenGov

Frederick County Public Schools

Bill Meekins

Purchasing Manager

Gilpin County, CO Gets Attention Locally and Nationally for Innovative Engagement

Gilpin County, Colorado

Abel Montoya

County Manager

Greenville County, SC accelerates solicitation development and expands its vendor network with OpenGov

Greenville County, SC

Bob Brewer

Procurement Director

How Harford County, MD Is Modernizing the Budget Process with OpenGov

Harford County, Maryland

Christen Sullivan

Senior Budget Analyst

Hempfield Township, PA reimagines business processes with OpenGov

Hempfield Township, PA

Jason M. Winters

Township Manager

Illinois State Treasurer achieves unprecedented transparency and efficiency with OpenGov

Illinois State Treasurer

Max Dulberger

Director, Corporate Engagement & Investment Operation

Jackson County Water and Sewerage Authority finishes its budget a month early and streamlines budgeting and reporting with OpenGov

Jackson County Water and Sewerage Authority

Judy Smith

Finance Director

Jefferson County, Colorado improves road management and decision-making with OpenGov

Jefferson County, Colorado

Heather Henderson

Road and Bridge Asset Manager

Joint Water Commission achieves more proactive maintenance and greater operational efficiency with OpenGov

Joint Water Commission

Chris Wilson

Water Plant Coordinator

Lextran, KY doubles supplier reach with OpenGov Procurement & Contract Management

Lextran, KY

Stephanie Hoke

Finance and Purchasing Manager

Menlo Park City School District rebuts rumors and rebuilds public trust with OpenGov

Menlo Park City School District

Ahmad Sheikholeslami

District’s Chief Business and Operations Officer

Mesa Public Schools achieves a fully digital, paperless purchasing workflow with OpenGov

Mesa Public Schools

Michelle Hamilton

Purchasing Director

Middlesex County, NJ leads recovery efforts with OpenGov

Middlesex County, NJ

John Pulomena

County Administrator

Mt. San Antonio College reduces procurement time by over 80% with OpenGov

Mt. San Antonio College

Angelic Davis

Director of Purchasing Services

North Andover, Massachusetts achieves community resilience and streamlined permitting with OpenGov

North Andover, Massachusetts

Christopher McClure

Leadership of IT Director

Northlake, TX builds resilience with OpenGov

Northlake, TX

John Zagurski

Finance Director

NOVA Parks achieves faster reporting and smarter budgeting with OpenGov

NOVA Parks

Kim McClesky

Budget Administrator

California's Office of Statewide Health Planning and Development (OSHPD) achieves on-demand, visualized health data access and faster analysis with OpenGov

Office of Statewide Health Planning and Development

Robert P David

Director

Palmdale Water District achieves faster, more compliant procurement with OpenGov

Palmdale Water District

Scott Rogers

Engineering Manager

Phoenix Elementary School District #1 achieves DEI procurement goals with OpenGov

Phoenix Elementary School District #1

Monique Harris

Procurement and Materials Manager

Pueblo County achieves 75% reduction in monthly reporting time and clearer budget insights with OpenGov

Pueblo County

Aimee Tihonivich

Budget and Finance Director

Reimagining Gary, IN achieves streamlined online permitting and licensing with OpenGov

Reimagining Gary, IN

Lloyd Keith

Chief Innovation Officer

Rosenberg, TX achieves 225% more vendor responses with OpenGov

Rosenberg, TX

Blake Skiles

Purchasing Manager

Salt Lake City achieves a 55% increase in work order completion with OpenGov

Salt Lake City

South Dakota Game, Fish and Parks Cuts Two Hours of Travel Time Per Day with Streamlined Tasking and Offline Inspection Capabilities

South Dakota Department of Game, Fish, and Parks

Heather Berg

GIS Program Specialist

South Island Public Service District achieves more strategic, efficient financial operations with OpenGov Financial Management

South Island Public Service District

Tamara Munson

Director of Finance & Administration

State of Ohio achieves first-in-the-nation financial transparency with OpenGov

State of Ohio

Josh Mandel

Ohio Treasurer

Sunset Valley, TX achieves agile budget savings with OpenGov

Sunset Valley

Sylvia Carrillo

City Administrator

The City of Burnsville, MN achieves faster, fully online permitting and licensing with OpenGov

The City of Burnsville, MN

Kim Douglas

Inspection Assistant

Chattanooga, TN Automates $200M in Tax Payments for Quicker Processing

The City of Chattanooga, Tennessee

Jarrod Brock

Property Tax Manager

How Covington, KY Cuts Tax Management Time Across Team By 9 Hours a Day

The City of Covington, KY

Shannon White

Revenue Manager

The City of Hilliard, OH achieves faster, digital permitting and licensing with OpenGov

The City of Hilliard, OH

Dan Ralley

Assistant City Manager

Madison, IN Streamlines Planning & Zoning Approvals to Meet Preservation and Development Goals

The City of Madison, Indiana

Duane Edward O’Neal

Code Enforcement Officer

The City of Milpitas, CA achieves 95% productivity gains with OpenGov Procurement

The City of Milpitas, CA

Walter Rossmann

Assistant City Manager

The City of Milpitas, CA achieves strategic budgeting and major cost savings with OpenGov

The City of Milpitas, CA

Walter Rossmann

Assistant City Manager

The City of Palm Desert, CA achieves faster, more collaborative procurement with OpenGov

The City of Palm Desert, CA

Lori Carney

Director of Purchasing

The Town of Hempstead, NY cuts red tape and speeds permit processing with OpenGov

The Town of Hempstead, NY

Don Clavin

Supervisor

Town of Brattleboro, VT Continuing Its People-Powered Culture with Modern Financial Management

Town of Brattleboro, Vermont

Kim Frost

Finance Director

Town of Franklin, MA improves resident access and operational efficiency with OpenGov

Town of Franklin, MA

Jamie Hellen

Deputy Town Administrator

Town of Granby, NY achieves 40% faster permit processing with OpenGov

Town of Granby, NY

John Snow

Town Supervisor & Budget Officer

Town of Ithaca, NY achieves faster, more efficient digital permitting with OpenGov

Town of Ithaca, NY

Marty Moseley

Director of Code Enforcement and Zoning

Town of Kernersville slashes permit processing by 75% and launches online permitting in 2 months with OpenGov

Town of Kernersville

Mike Horney

Development Services Manager

Town of Lakeville, MA achieves modern ePermitting and faster approvals with OpenGov

Town of Lakeville, MA

Nathan Darling

Building Commissioner, Director of Inspectional Services

Town of New Canaan, CT, Health Department Revenue Up 30% Within 3 Months

Town of New Canaan CT

Chris Kaiser

IT Director

Town of North Smithfield achieves cloud permitting in 30 days with OpenGov

Town of North Smithfield

Teresa Graham

Town Clerk

Town of Provincetown, MA achieves paperless, streamlined budgeting and improved citizen engagement with OpenGov

Town of Provincetown, MA

Josee Young

Finance Director

Town of Warrenton, VA achieves faster permitting and 2+ hours of daily staff time savings with OpenGov

Town of Warrenton, VA

Rob Walton

Director of Community Development

Smarter Hiring Decisions and Comprehensive Snow Tracking in Windsor, CO

Town of Windsor Colorado

Brian Rowe

Deputy Director of Public Works

Windsor, CO Making Smarter Hiring Decisions and Equipment Purchases With OpenGov

Town of Windsor Colorado

Brian Rowe

Deputy Director of Public Works

Village of Bolingbrook, IL digitizes permitting and licensing with OpenGov

Village of Bolingbrook, IL

Mary Alexander-Basta

Mayor

Making Use of Financial Data to Drive Strategic Initiatives in Mundelein, IL

Village of Mundelein

Eric DeSmidt

Database Technician

Washington City, Utah achieves time and cost savings with OpenGov

Washington City, Utah

Kimberly Ruesch

Administrative Services Manager

Washington County, OR achieves faster funding delivery for homelessness programs with OpenGov

Washington County, OR

Suzi Fulcher

Procurement Manager

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