OpenGov B2B Case Studies & Customer Successes

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OpenGov was founded in 2012 by Zac Bookman, Joe Lonsdale, and technologists from Stanford University, who studied government budgeting in the aftermath of the Great Recession. The team observed dedicated public servants struggle against outdated technology that prevented them from accessing timely spending information and communicating their priorities to citizens and elected officials. Believing there was a better way, the team set out to build cloud-based, easy-to-use government performance solutions to power more open, effective, and accountable government. Today over 1,800 public agencies in 48 states form a growing network leveraging OpenGov to achieve better budgeting, improved reporting and operational performance, and comprehensive transparency and open data. OpenGov solutions drive impact by giving governments the right tools and relevant data for more informed decision-making and better outcomes for the public.

Case Studies

Showing 221 OpenGov Customer Success Stories

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Adams County improves pavement network management with OpenGov Pavement Management Software

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Adams County achieves simpler MS4 inspections with OpenGov Asset Management

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Allegheny County achieves streamlined management reporting and faster financial insights with OpenGov

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Anderson County, SC Public Works Division streamlines workflows and saves costs with OpenGov Operations Management Software

Anoka County tells a better budget story with OpenGov Budgeting & Planning

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Atherton, CA improves citizen questions and public engagement with OpenGov

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Auburn, WA becomes a smart city with OpenGov software

Bay County, FL achieves high-performance asset management with OpenGov

Bay County, FL achieves faster flood management and FEMA reimbursement with OpenGov

Bedford Water Authority achieves smarter maintenance and automation with OpenGov

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Bernalillo County achieves cloud-based performance management and saves 128 analyst hours per year with OpenGov

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Bernalillo County achieves faster, more transparent performance management with OpenGov

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Bingham County achieves faster permitting and greater efficiency with OpenGov Permitting & Licensing

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Boone County turns a software risk event into an opportunity with OpenGov Financials

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Boulder County achieves faster, more efficient budgeting with OpenGov

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Boulder County achieves more transparent, data-driven budgeting with OpenGov

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Boulder County streamlines budgeting and improves decision-making with OpenGov

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Breckenridge Tourism Office achieves faster, more efficient event permitting with OpenGov

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Buffalo Grove, IL improves daily operations with OpenGov asset management software

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CDOT Aeronautics shortens the runway for critical decisions with OpenGov

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Charleston County achieves faster FEMA reimbursement with OpenGov

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Charlotte County, FL manages 85,000 signs and streamlines disaster recovery with OpenGov

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Chatham County, NC achieves faster digital permitting with OpenGov

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City of Alameda, CA achieves a more transparent, collaborative budget process with OpenGov

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City of Anacortes achieves modernized asset management with OpenGov

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City of Anderson achieves $20K in savings by optimizing garbage collection routes with OpenGov Asset Management

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City of Anderson modernizes permitting and public works with OpenGov Enterprise Asset Management

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City of Arlington achieves 30% faster playground inspections with OpenGov

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City of Arlington manages assets and data in one place with OpenGov Asset Management Software

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City of Ashland, Oregon saves $110K annually and launches first-ever interactive Budget Book with OpenGov

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City of Ashland, Oregon saves $110K annually and launches first-ever interactive budget book with OpenGov

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City of Banning, CA streamlines purchasing and increases bids with OpenGov

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City of Bloomington, IL achieves more equitable procurement and fewer vendor complaints with OpenGov

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City of Boston achieves a modern, user-friendly, real-time open data portal with OpenGov

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City of Boston delivers a cutting-edge open data portal with OpenGov

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City of Bremerton modernizes stormwater management with OpenGov Enterprise Asset Management

City of Burlingame improves process efficiency with OpenGov Operations Management Software

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Burlington, VT Tackles Growing Pains with Efficiency, Equity, and Inclusivity

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City of Burnet achieves faster budgeting and streamlined management reporting with OpenGov

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City of Cambridge, MA achieves faster, more transparent business processes with OpenGov

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City of Central Falls achieves faster, more efficient digital permitting with OpenGov

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City of Claremore achieves faster economic development with OpenGov Permitting & Licensing

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Clermont, FL Improves Operations and Efficiency by Taking Purchasing 100% Digital

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City of Cocoa Beach, FL achieves streamlined permitting and data-driven decisions with OpenGov

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Colorado Springs, Colorado Saves Time and Reduces Vehicle Claims by 80% With OpenGov

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City of Colorado Springs defends against a $250K lawsuit with OpenGov

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City of Colorado Springs achieves $2.5M ROI with OpenGov Asset Management

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City of Cypress achieves faster, paperless permitting with OpenGov

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City of Danbury, Connecticut - Customer Case Study

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City of Danbury streamlines permitting with OpenGov

City of Denton achieves usable, machine-readable open data and increased transparency with OpenGov Managed CKAN

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How East Providence, RI Earned a Credit Rating Upgrade

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City of Edgewood saves lives and improves public safety with OpenGov

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City of Edgewood builds trust and accountability with OpenGov Reporting & Transparency

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City of Edgewood adds four firefighters and improves response times with OpenGov

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City of Edgewood, Kentucky achieves 2x more bids and 50% cost savings with OpenGov Procurement

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City of Farmersville, Texas achieves 50% faster budget development and improved transparency with OpenGov

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City of Farmersville, Texas streamlines budgeting and performance with OpenGov

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City of Fishers achieves smarter multi-department workflows with OpenGov

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City of Fredericksburg, TX achieves faster, more transparent budget planning with OpenGov

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City of Fredericksburg, TX modernizes budget planning with OpenGov

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City of Gahanna doubles permit approval speed with OpenGov

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City of Glendora, CA saves 900 hours of budget work with OpenGov

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Glynn County, Georgia Adopts Transparent and Efficient Strategy to Strengthen Public Trust

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City of Golden reduces flood damage risk with OpenGov flood management software

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City of Granbury saves time on budgeting with OpenGov

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Greenville, TX Saving Hundreds of Hours with OpenGov Procurement and Budgeting & Planning

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City of Groveland, FL more than doubles bid responses with OpenGov

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City of Helotes achieves a 5,000% budget increase with OpenGov

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Hollywood, FL, Cuts Evaluation Time by Two Weeks and Reduces Paper Waste with Centralized Procurement

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City of Irvine achieves multi-year workforce planning with OpenGov

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City of Ivins cuts finance time by 50% and funds two new positions with OpenGov

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City of Ivins saves time and funds new positions with OpenGov Budget Builder

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City of Jackson reduces permit approval times by 67% with OpenGov

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La Mesa, CA Expands Field Crew Capabilities with OpenGov Public Works Software

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City of Lakewood eliminates duplicate inspection data entry with OpenGov Enterprise Asset Management

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City of Lancaster, Ohio automates public works tasks with OpenGov

City of Lauderdale Lakes achieves faster, more transparent permitting with OpenGov

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City of Lawrence, Kansas achieves time savings and streamlined budgeting with OpenGov

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City of Lawrence, Kansas saves time and streamlines budgeting with OpenGov

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Transforming Solicitation Development — Improved Accuracy and Compliance in Lebanon, NH

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Lexington, MA’s Ivy League Demographic Drives Demand for Efficient Business Processes

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City of Los Angeles unites infrastructure planning and collaboration with OpenGov

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City of Lubbock, TX streamlines budgeting and manages an almost billion-dollar budget with OpenGov

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City of Maumelle achieves 79% faster permit approvals with OpenGov Permitting & Licensing

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City of McKinney achieves 5-Star Texas Transparency Stars rating with OpenGov

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City of Muscatine achieves stronger public trust and internal accountability with OpenGov

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City of Muscatine strengthens public trust and internal accountability with OpenGov

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City of Nassau Bay achieves better financial decision-making and transparency with OpenGov

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City of Nassau Bay achieves greater transparency and faster reporting with OpenGov Financials

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New Braunfels, TX Taking The Easy Road With OpenGov Pavement Management Software

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How Newcastle, WA Used OpenGov to Respond to a State Audit

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City of Newport News, VA achieves greater solicitation efficiency with OpenGov

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City of North Canton achieves streamlined online rental registration with OpenGov

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City of North St. Paul simplifies business processes with OpenGov

City of Orlando achieves 99% faster solicitation development with OpenGov

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City of Pasadena speeds up onboarding with OpenGov Procurement

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City of Pasco, WA Prepares for Growth with Collaborative Planning and Permitting

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City of Philadelphia improves space planning with OpenGov Property Portfolio Software

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City of Pittsburgh triples bid volume with OpenGov

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City of Plano achieves LCRR compliance and cuts 92% of field inspections with OpenGov

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City of Pompano Beach achieves strategic planning and budget transparency with OpenGov

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City of Portsmouth, New Hampshire achieves faster, more transparent procurement with OpenGov

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OpenGov Enables Transparency for City of Richmond Procurement

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City of Richmond, VA achieves transparency and competition in procurement with OpenGov Procurement

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City of Rocklin achieves 300% increase in public engagement with OpenGov

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How Rosemount, MN Saves 1,500 Hours and $80,000 With OpenGov

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City of Salem, MA increases permit applications and expands permit types with OpenGov

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City of Shelton, WA reduces budget prep time from four weeks to one with OpenGov

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How Sugar Land, Texas, Improved Access to Data and Performance Metrics with OpenGov Open Data

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Why Sun Prairie, WI Is the Best Place to Break Ground and Get Promoted

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City of Tampa, FL - Customer Case Study

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City of Tucson, AZ streamlines procurement and improves stakeholder feedback with OpenGov

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Vestavia Hills, AL, Streamlines Budget Cycle with Year-Round Budgeting Capabilities

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Washougal Delivers on Strategic Goals by Enhancing Financial Transparency

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City of Winchester achieves greater transparency and strategic budgeting with OpenGov

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City of Winchester, Virginia improves strategic budgeting and performance storytelling with OpenGov

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Clay County Utility Authority achieves cost savings with OpenGov asset management software

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Colerain Township, OH achieves greater transparency and digital efficiency with OpenGov

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Colorado Treasurer’s Office achieves improved debt compliance and faster legislative responses with OpenGov

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Converse County, WY achieves fiscal transparency and increased public trust with OpenGov

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Cranberry Township, PA achieves faster permit processing with OpenGov

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Dallas County modernizes budgeting and planning with OpenGov

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Delaware County saves $100K and cuts budget prep time by 60% with OpenGov Budgeting & Performance

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Denton County Treasurer’s Office achieves rapid HOT tax rollout and higher revenue with OpenGov Tax & Revenue Collection

Denton, Texas achieves open data transparency with OpenGov

Diamond Bar achieves streamlined, collaborative budgeting and a polished budget book with OpenGov

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Diamond Bar streamlines budgeting and improves public engagement with OpenGov

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Edgewater, FL achieves 87% faster solicitation development with OpenGov

El Segundo, CA cuts permit review times from 40+ days to two weeks with OpenGov Permitting & Licensing

Eufaula, Alabama Water Utility modernizes operations and builds resident trust with OpenGov ERP

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Frederick County Public Schools triples its supplier base with OpenGov

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Frederick County, MD improves asset management and long-term planning with OpenGov

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Gilpin County, CO Gets Attention Locally and Nationally for Innovative Engagement

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Golden, Colorado boosts licensing compliance and cuts turnaround time with OpenGov Permitting & Licensing

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Greenville County, SC accelerates solicitation development and expands its vendor network with OpenGov

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Greenville, TX saves hundreds of hours with OpenGov Procurement and Budgeting & Planning

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How Harford County, MD Is Modernizing the Budget Process with OpenGov

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Harris County Precinct 2 boosts drainage maintenance and transparency with OpenGov

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Hempfield Township, PA reimagines business processes with OpenGov

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Illinois State Treasurer achieves unprecedented transparency and efficiency with OpenGov

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Illinois State Treasurer achieves unprecedented transparency with OpenGov

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Jackson County Water and Sewerage Authority finishes its budget a month early and streamlines budgeting and reporting with OpenGov

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Jefferson County, Colorado improves road management and decision-making with OpenGov

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Joint Water Commission achieves more proactive maintenance and greater operational efficiency with OpenGov

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Kansas City, Missouri triples road repairs with OpenGov

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Kingsport, TN optimizes water and wastewater operations with OpenGov Asset Management

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Kingsport, TN Improves Crisis Response with OpenGov

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Kitsap County cuts hazardous spill response time with OpenGov

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Kitsap County, WA improves stormwater services with OpenGov

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Kyle, TX modernizes procurement and uncovers millions in savings with OpenGov

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Lextran, KY doubles supplier reach with OpenGov Procurement & Contract Management

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Maple Grove, MN improves streetlight asset management with OpenGov and ArcGIS

McKinney, Texas achieves 5-Star Transparency Rating with OpenGov

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Menlo Park City School District rebuts rumors and rebuilds public trust with OpenGov

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Mesa Public Schools achieves a fully digital, paperless purchasing workflow with OpenGov

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Middlesex County, NJ leads recovery efforts with OpenGov

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Minneapolis strengthens future-ready budgeting with OpenGov

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Montgomery County, PA improves budget transparency and performance-informed planning with OpenGov

Mt. San Antonio College reduces procurement time by over 80% with OpenGov

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New Milford, CT reduces resident work requests by 17% with OpenGov

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North Andover, Massachusetts achieves community resilience and streamlined permitting with OpenGov

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North Charleston Sewer District modernizes asset management and automates work orders with OpenGov Enterprise Asset Management

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Northglenn enhances stakeholder communication with OpenGov Reporting & Transparency

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Northlake, TX builds resilience with OpenGov

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Northlake, TX achieves greater resilience and continuity with OpenGov Cloud Software

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NOVA Parks achieves faster reporting and smarter budgeting with OpenGov

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California's Office of Statewide Health Planning and Development (OSHPD) achieves on-demand, visualized health data access and faster analysis with OpenGov

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Palmdale Water District achieves faster, more compliant procurement with OpenGov

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Pasco County, FL achieves award-winning online budget publishing with OpenGov

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Phoenix Elementary School District #1 achieves DEI procurement goals with OpenGov

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Plymouth, MA modernizes permitting and inspections with OpenGov

Pueblo County achieves 75% reduction in monthly reporting time and clearer budget insights with OpenGov

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Pueblo County achieves faster, more accurate budget reporting with OpenGov

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Reimagining Gary, IN achieves streamlined online permitting and licensing with OpenGov

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Rosenberg, TX achieves 225% more vendor responses with OpenGov

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Salt Lake City achieves a 55% increase in work order completion with OpenGov

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Salt Lake City improves city operations with OpenGov Asset Management

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Sandy Springs modernizes zoning workflows and gains real-time visibility with OpenGov Permitting & Licensing

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Santa Cruz County saves 500+ hours and earns GFOA Distinguished Budget Award with OpenGov

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South Dakota Game, Fish and Parks Cuts Two Hours of Travel Time Per Day with Streamlined Tasking and Offline Inspection Capabilities

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South Island Public Service District achieves more strategic, efficient financial operations with OpenGov Financial Management

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Starkville, Mississippi modernizes permitting and speeds reviews with OpenGov

State of Ohio achieves first-in-the-nation financial transparency with OpenGov

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Sunset Valley, TX achieves agile budget savings with OpenGov

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Taylor County, West Virginia achieves greater transparency and efficiency with OpenGov ERP

West Virginia achieves transparent government reporting with OpenGov

Texas Parks and Wildlife Department achieves faster asset management and compliance with OpenGov Enterprise Asset Management

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The City of Burnsville, MN achieves faster, fully online permitting and licensing with OpenGov

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Chattanooga, TN Automates $200M in Tax Payments for Quicker Processing

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The City of Chattanooga, Tennessee boosts permitting efficiency with OpenGov

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How Covington, KY Cuts Tax Management Time Across Team By 9 Hours a Day

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The City of Hilliard, OH achieves faster, digital permitting and licensing with OpenGov

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Madison, IN Streamlines Planning & Zoning Approvals to Meet Preservation and Development Goals

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The City of Milpitas, CA achieves 95% productivity gains with OpenGov Procurement

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The City of Milpitas, CA achieves strategic budgeting and major cost savings with OpenGov

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The City of Palm Desert, CA achieves faster, more collaborative procurement with OpenGov

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The Town of Hempstead, NY cuts red tape and speeds permit processing with OpenGov

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Town of Brattleboro, VT Continuing Its People-Powered Culture with Modern Financial Management

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Town of Franklin, MA improves resident access and operational efficiency with OpenGov

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Town of Granby, NY achieves 40% faster permit processing with OpenGov

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Town of Ithaca, NY achieves faster, more efficient digital permitting with OpenGov

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Town of Kernersville slashes permit processing by 75% and launches online permitting in 2 months with OpenGov

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Town of Kernersville boosts permitting efficiency with OpenGov

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Town of Lakeville, MA achieves modern ePermitting and faster approvals with OpenGov

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Town of New Canaan, CT, Health Department Revenue Up 30% Within 3 Months

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Town of North Smithfield achieves cloud permitting in 30 days with OpenGov

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Town of Provincetown, MA achieves paperless, streamlined budgeting and improved citizen engagement with OpenGov

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Town of Provincetown, MA Goes Paperless with OpenGov Budgeting and Performance

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Town of Warrenton, VA achieves faster permitting and 2+ hours of daily staff time savings with OpenGov

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Smarter Hiring Decisions and Comprehensive Snow Tracking in Windsor, CO

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Windsor, CO Making Smarter Hiring Decisions and Equipment Purchases With OpenGov

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Town of Windsor, CO saves 520 hours per snow season with OpenGov and PlowOps

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Tuolumne County improves procurement engagement and submittals with OpenGov Procurement

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Tuolumne County streamlines building permits with OpenGov Permitting & Licensing

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Tuolumne County Achieves Award-Winning, Faster Budgeting with OpenGov Budgeting & Planning

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Village of Bolingbrook, IL digitizes permitting and licensing with OpenGov

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Making Use of Financial Data to Drive Strategic Initiatives in Mundelein, IL

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Washington City, Utah achieves time and cost savings with OpenGov

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Washington County, OR achieves faster funding delivery for homelessness programs with OpenGov

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West Metro Fire District improves financial transparency with OpenGov

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