OpenGov

OpenGov was founded in 2012 by Zac Bookman, Joe Lonsdale, and technologists from Stanford University, who studied government budgeting in the aftermath of the Great Recession. The team observed dedicated public servants struggle against outdated technology that prevented them from accessing timely spending information and communicating their priorities to citizens and elected officials. Believing there was a better way, the team set out to build cloud-based, easy-to-use government performance solutions to power more open, effective, and accountable government. Today over 1,800 public agencies in 48 states form a growing network leveraging OpenGov to achieve better budgeting, improved reporting and operational performance, and comprehensive transparency and open data. OpenGov solutions drive impact by giving governments the right tools and relevant data for more informed decision-making and better outcomes for the public.

Case Studies

Showing 128 OpenGov Customer Success Stories

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Allegheny County, PA Streamlines Management Reporting with OpenGov

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Bedford Water Authority (VA) Transitions to the Cloud for Smoother Integrations and Automations, and Establishes Preventative Maintenance Programs

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How Bernalillo County effectively implemented world-class performance management with OpenGov

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Bingham County, ID, Beats the Elements with Online Permitting

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How Boulder County, CO Makes Budgeting Fun While Increasing Efficiency

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How Boulder County Climbed to Efficiency

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Breckenridge, CO Builds Efficiency & Community with Online Event Permitting

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How the CDOT-Aeronautics Shortened the Runway for Critical Decisions

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Chatham County, NC, Fast Tracks Digital Permitting Software to Keep Up With Growth

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How the City of Alameda, CA Rewired the Budget Process to Reduce Manual Work, Improve Engagement, and Earn Distinction

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How Anacortes, WA Modernized Asset Management with OpenGov

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Anderson, SC, Saves $20,000 by Optimizing Garbage Collection Routes

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How the City of Arlington, Texas Parks and Recreation Department Streamlined Playground Inspections by 30%

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How Ashland, OR Saved $110K Annually and Produced the First-Ever Interactive Budget Book

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Banning, CA Streamlines Purchasing to Keep Pace with Growth

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With More Equitable Evaluation Bloomington, IL Cuts Community Complaints by 66%

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Boston Delivers Cutting-Edge Next Generation Open Data Portal with OpenGov

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Burlington, VT Tackles Growing Pains with Efficiency, Equity, and Inclusivity

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Burnet, Texas Streamlines Budgeting and Reporting With OpenGov

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Business Process Redesign Starts with IT in Cambridge, MA

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Lessons From a Code Enforcement Clerk on Becoming a Lean Government with Digital Permitting

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How the City of Claremore, OK Promotes Growth for Faster Economic Development

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Clermont, FL Improves Operations and Efficiency by Taking Purchasing 100% Digital

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Cocoa Beach, FL, Prepares for Rapid Development with Streamlined Permitting and Licensing and Data-Backed Decision Making

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Colorado Springs, Colorado Saves Time and Reduces Vehicle Claims by 80% With OpenGov

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City of Danbury, Connecticut - Customer Case Study

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How Denton is embracing open data and empowering its citizens to do the same

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How East Providence, RI Earned a Credit Rating Upgrade

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How Farmersville, Texas streamlined budgeting and performance with OpenGov

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In Fishers, IN Smart Growth Is Eight Departments Collaborating on One Platform

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Fredericksburg, TX Moves Budget Planning “Years Forward” With OpenGov

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Gahanna, OH Doubles Permit Approval Speed, Unlocking Growth and Revenue

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Glendora, CA to Slash 900 Hours of Budget Work with OpenGov

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Glynn County, Georgia Adopts Transparent and Efficient Strategy to Strengthen Public Trust

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Greenville, TX Saving Hundreds of Hours with OpenGov Procurement and Budgeting & Planning

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Groveland, FL More Than Doubles Bid Responses with New Approach to Supplier Engagement

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How the City of Helotes Justified a 5,000% Budget Increase in 2 Years

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Hollywood, FL, Cuts Evaluation Time by Two Weeks and Reduces Paper Waste with Centralized Procurement

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Irvine, CA Makes Multi-Year Workforce Planning a Reality with OpenGov

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Ivins, Utah Saves Time and Funds New Positions Using OpenGov Budget Builder

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Jackson, TN Embraces Innovation and Transformation with Streamlined Permitting Software

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La Mesa, CA Expands Field Crew Capabilities with OpenGov Public Works Software

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Lawrence, KS Builds Budget in OpenGov to Save Time and Streamline Process

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Transforming Solicitation Development — Improved Accuracy and Compliance in Lebanon, NH

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Lexington, MA’s Ivy League Demographic Drives Demand for Efficient Business Processes

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Maumelle, AR Reduces Permit Approval Time By 79% With OpenGov Permitting & Licensing

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How McKinney was the first municipality to earn a 5-Star Texas Transparency Stars rating with OpenGov

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How Muscatine strengthened public trust and bolstered internal accountability with OpenGov

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Nassau Bay, TX Builds One System, One Source with OpenGov

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New Braunfels, TX Taking The Easy Road With OpenGov Pavement Management Software

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How Newcastle, WA Used OpenGov to Respond to a State Audit

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Newport News, VA Meets Demand of Redevelopment Initiatives with Increased Solicitation Efficiency

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The City of North Canton Steps Into Its Second Century With Online Rental Registration

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Orlando, FL Builds Solicitations in Minutes with Automatic Templates and Intelligent Boilerplates

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Pasadena, CA Speeds Up Onboarding With Automated Solicitation Development

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City of Pasco, WA Prepares for Growth with Collaborative Planning and Permitting

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Despite Turnover, Pittsburgh, PA Staff Triple Bid Volume

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City of Plano, TX Inventories 81,000+ Water Service Lines to Meet LCRR Requirements and Inform Residents

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How The City of Pompano Beach Achieves Its Strategic Goals

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OpenGov Enables Transparency for City of Richmond Procurement

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Rocklin, California Increases Engagement with the OpenGov Platform

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How Rosemount, MN Saves 1,500 Hours and $80,000 With OpenGov

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Salem, MA, Sees Jump in Permit Applications After Exorcizing Old Software Inefficiencies

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How Sugar Land, Texas, Improved Access to Data and Performance Metrics with OpenGov Open Data

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Why Sun Prairie, WI Is the Best Place to Break Ground and Get Promoted

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City of Tampa, FL - Customer Case Study

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Tucson, AZ Receives Positive Feedback from Internal and External Stakeholders after Modernizing Procurement Process

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Vestavia Hills, AL, Streamlines Budget Cycle with Year-Round Budgeting Capabilities

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Washougal Delivers on Strategic Goals by Enhancing Financial Transparency

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For Winchester, Virginia, transparency was a first step toward strategic budgeting

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Moving Toward a Digital Financial Future in Colerain Township, OH

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Colorado Improves Debt Compliance and Builds Trust With Legislators Using OpenGov

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Converse County, Wyoming Navigates Boom and Bust Cycles with Fiscal Transparency through OpenGov

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Serving a Growing Community with Digital Permitting

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How Diamond Bar enhanced their budget process with OpenGov’s end-to-end budgeting solution

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Frederick County Public Schools Propels Major Public Initiatives by Tripling Supplier Base

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Gilpin County, CO Gets Attention Locally and Nationally for Innovative Engagement

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Greenville County, South Carolina, Accelerates Solicitation Development by 91% and Expands Vendor Network

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How Harford County, MD Is Modernizing the Budget Process with OpenGov

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How Technology Helped Hempfield Township Reimagine Business Processes

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How the Illinois State Treasurer Created Unprecedented Transparency

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Jackson County, Georgia’s Water and Sewerage Authority Revolutionizes its Budget Process

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How Jefferson County, CO Manages 3,700 Miles of Roads With Cartegraph Asset Management

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Hillsboro, Oregon Joint Water Commission (JWC) Simplifies Preventative Maintenance With OpenGov

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Lextran (KY) Doubles Supplier Reach with Proactive and Organized Contract Management

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Menlo Park City School District Rebuts Rumors With OpenGov

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How Mesa Public Schools Adopted a Fully Digital Purchasing Workflow

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How Middlesex County, NJ Is Leading to Recovery with OpenGov

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Mt. San Antonio College in Walnut, CA Operates More Efficiently Thanks to an 80-90% Time Reduction in Procurement Tasks

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How North Andover, MA Built Resilience Before a Crisis Hit

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After Ice Storms, Northlake, TX Builds Resilience with OpenGov

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How Faster Reporting Optimizes Seasonal Revenue Drivers for the Northern Virginia Regional Park Authority

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California’s Office of Statewide Health Planning and Development (OSHPD) Delivers Easier Health Data Analyses with OpenGov

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Palmdale Water District, CA, Puts More in the Pipeline with OpenGov Procurement

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How Phoenix Elementary School District Used Cloud Procurement Software To Meet Goals

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How Pueblo County gained valuable insights for budget planning with OpenGov

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Reimagining Gary, IN by Transforming Digital Permitting and Licensing from In-line and In-person to Online

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Next Level Supplier Engagement in Rosenberg, TX, Grows Vendor Responses 225%

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Salt Lake City, UT Drives 55% Increase In Work Order Completion With OpenGov Work Management Software

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South Dakota Game, Fish and Parks Cuts Two Hours of Travel Time Per Day with Streamlined Tasking and Offline Inspection Capabilities

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South Island Public Service District Gets More Financially Strategic and Efficient

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Ohio’s State and Local Governments Partner for the Most Ambitious Transparency Initiative in America

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How Sunset Valley, TX Finds Savings in a Crisis

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How Burnsville, MN Rolled Out Permitting & Licensing in Just Six Months

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Chattanooga, TN Automates $200M in Tax Payments for Quicker Processing

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How Covington, KY Cuts Tax Management Time Across Team By 9 Hours a Day

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How The City of Hilliard, OH Overcame Hard Times With Digital Permitting and Licensing

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Madison, IN Streamlines Planning & Zoning Approvals to Meet Preservation and Development Goals

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The City of Milpitas, CA - Customer Case Study

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Milpitas, CA, Moves from Incremental to Strategic Budgeting in Three Steps

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Procurement as a Partner in Growth in Palm Desert, CA

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How America’s Largest Town “Cut Red Tape” with OpenGov

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Town of Brattleboro, VT Continuing Its People-Powered Culture with Modern Financial Management

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Franklin, MA is Changing the Paradigm of Government Service

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The Town of Granby, NY, Decreases Processing Times by 40% with Upgraded Process

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Town of Ithaca, NY Meets Growth Needs with Digital Permitting

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How Kernersville, NC Launched their Modern ePermitting Solution in Just 2 Months

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Town of Lakeville, MA - Customer Case Study

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Town of New Canaan, CT, Health Department Revenue Up 30% Within 3 Months

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North Smithfield, RI Launches Cloud Permitting in 30 Days

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Provincetown, MA Says Goodbye to Paper with OpenGov Budgeting and Performance

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Warrenton, VA Saves Two Hours Every Day with Online and Automated Permitting

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Smarter Hiring Decisions and Comprehensive Snow Tracking in Windsor, CO

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Windsor, CO Making Smarter Hiring Decisions and Equipment Purchases With OpenGov

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How the Village of Bolingbrook Digitized its Front Door With OpenGov Permitting & Licensing

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Making Use of Financial Data to Drive Strategic Initiatives in Mundelein, IL

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Washington City, Utah Saves Time and Money with OpenGov

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Washington County, OR, Addressing Homelessness with More Efficient Procurement Process

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