Case Study: Greenville County, SC accelerates solicitation development and expands its vendor network with OpenGov

Greenville County, South Carolina, Accelerates Solicitation Development by 91% and Expands Vendor Network

Greenville County, SC, one of South Carolina’s largest counties, was struggling with a slow, manual procurement process that relied on paper solicitations, hard-copy vendor responses, and time-consuming document handling. The county needed a better way to develop solicitations, track projects, and reach a wider pool of suppliers, so it turned to OpenGov Procurement and Contract Management.

With OpenGov, Greenville County moved solicitation requests into an online portal, streamlined RFP/IFB development, and made change orders and amendments easier to manage. The results were significant: solicitation development accelerated by 91%, dropping from weeks or a month to just two to three days, while vendor transparency and satisfaction improved and the county expanded its vendor network beyond its usual contacts.

Greenville County, SC

Bob Brewer

Procurement Director