Case Study: Breckenridge Tourism Office achieves faster, more efficient event permitting with OpenGov

Breckenridge, CO Builds Efficiency & Community with Online Event Permitting

The Breckenridge Tourism Office in Breckenridge, CO was struggling with slow, paper-based special event permitting that could take weeks to complete and made communication cumbersome for applicants and town staff. OpenGov’s Permitting & Licensing platform, including a customizable permitting portal, was introduced to modernize the process and improve efficiency.

With OpenGov, Breckenridge moved to 100% online submissions and reduced permit turnaround time to an average of 3–7 days. The new workflow improved customer service and internal coordination, supported recurring permits like the Sunday Farmers’ Market, and even helped increase film shoots and associated revenue as applicants preferred Breckenridge’s easier-to-use system.

Breckenridge Tourism Office

Molly Herwehe

Event Coordinator