Case Study: City of Pasadena speeds up onboarding with OpenGov Procurement

Pasadena, CA Speeds Up Onboarding With Automated Solicitation Development

The City of Pasadena faced a sharp increase in solicitations and found that its existing online system did not solve the underlying challenge of developing bids efficiently. Information was scattered across shared files and manual email threads, making it hard for teams across departments to collaborate and preserve knowledge as staff changed. Pasadena chose OpenGov Procurement to help manage the full process leading up to solicitation release.

OpenGov implemented a centralized, real-time procurement workflow with electronic bidding, standardized templates, and pre-approved language to streamline solicitation development. The result was faster document creation, better cross-department coordination, and a training timeline cut in half for new staff members—from six months to about three. OpenGov helped the City of Pasadena reduce reliance on manual processes and better handle its growing solicitation volume.

City of Pasadena

Antonio Watson

Project Manager