Case Study: Village of Bolingbrook, IL digitizes permitting and licensing with OpenGov

How the Village of Bolingbrook Digitized its Front Door With OpenGov Permitting & Licensing

The Village of Bolingbrook, IL needed a fast way to keep residents and businesses doing transactions during the pandemic while reducing the burden on IT and connecting multiple department workflows. OpenGov Permitting & Licensing was selected to digitize the Village’s “Digital Front Door” and move permitting and licensing online.

OpenGov helped Bolingbrook launch express permits in just two months and scale usage across six departments. The Village has processed more than $10 million in payments through OpenGov online payment processing, while continuing to expand the platform into finance, fire, HR, and executive workflows for greater efficiency and cost savings.

Village of Bolingbrook, IL

Mary Alexander-Basta

Mayor