Case Study: Northlake, TX builds resilience with OpenGov

After Ice Storms, Northlake, TX Builds Resilience with OpenGov

Northlake, TX faced a major operational risk after ice storms knocked out access to its servers, phone service, website updates, and even payroll processing, exposing how heavily the town depended on local infrastructure. The town needed a more resilient way to keep government services running, and turned to OpenGov and its cloud ERP solution to reduce that dependence on place.

OpenGov helped Northlake, TX move to the cloud so staff could continue critical work like payroll and administration during disruptions. The shift improved business continuity and supported the town’s rapid growth, giving leaders a more stable, scalable platform for long-term planning and resilience.

Northlake, TX

John Zagurski

Finance Director