Case Study: City of Arlington achieves 30% faster playground inspections with OpenGov

How the City of Arlington, Texas Parks and Recreation Department Streamlined Playground Inspections by 30%

The City of Arlington Parks and Recreation Department was managing playground inspections in a slow, manual Excel-and-paper workflow, with 61 spreadsheet tabs, handwritten notes, and hard-to-track photos. Using OpenGov’s Cartegraph Asset Management, Arlington needed a better way to streamline inspections, improve recordkeeping, and support safer park operations.

OpenGov implemented a mobile electronic playground inspection process that let inspectors complete checks on-site, capture photos and videos, assign follow-up tasks, and trigger automated notifications for unsafe conditions. As a result, the City of Arlington reduced the total time to complete and review inspections by 30%, eliminated paper files, improved photo and video management, and made issue reporting and resolution faster and more consistent.

City of Arlington