Case Study: City of Pittsburgh triples bid volume with OpenGov

Despite Turnover, Pittsburgh, PA Staff Triple Bid Volume

The City of Pittsburgh’s Procurement team was struggling with a highly manual, time-consuming bid and solicitation process, made even harder by staff turnover, supply chain disruptions, and rising workload. Using OpenGov procurement and contract management software, the city needed a faster, more collaborative way to manage questions, approvals, and bid development.

OpenGov streamlined the workflow with centralized tracking and more organized contract management, eliminating duplicated document work and providing clear visibility into status and sign-offs. The result: Pittsburgh was able to triple bid volume despite being down in headcount, reduce solicitation turnaround to as quickly as same-day, and improve response rates and staff workload management.

City of Pittsburgh

Jennifer Olzinger

Chief Procurement Officer