Capita One B2B Case Studies & Customer Successes

Amicus Horizon Housing Group

Robert Stewart

Business Systems Manager

Barnsley Metropolitan Borough Council

Helen Briers

Benefits, Taxation and Income Manager

Bournemouth Borough Council

Caroline Groom

Early Years Service Delivery Coordinator

Bracknell Forest Council

Keith Woodman

Head of Customer Services

Breckland District Council

Steve Knights

Strategic Partnership Manager

Bron Afon Community Housing

Howard Dyer

Applications and Systems Analyst

Calderdale Council

Sue Steven

Headteacher of Calderdale Council

Cardiff Council

Stephen Gerrard

School Transport Team Leader

Central Bedfordshire College

Bhupa Patel

Head of Management Information Services

Central Manchester University Hospitals NHS Foundation Trust

Tom Bates

Financial Accountant

Charnwood Borough Council

David Platts

Deputy Director

Cheshire West and Chester Council

Jerry Faulkner

Senior Manager, Revenues and Benefits

Colchester Borough Homes

Paul Clarke

Business Development Manager

Conwy County Borough Council

Colin Lester-Jones

Visiting Officer

Conwy County Borough Council

Eryl Rowlands

Head of Revenues and Benefit Assessment Services

Cornwall Council

Julie Treby

Project Manager, Information Services

Devon County Council

Mark Godwin

One Systems Manager

East Sussex County Council

Councillor Keith Glazier

Deputy Leader

Eastleigh Borough Council

Lesley Cox

Local Taxation Manager

Essex County Council

Emma Toublic

Head of Education Information and Business Systems

Essex County Council

Emma Toublic

Head of Education Information and Business Systems

Fenland District Council

Martyn Wardle

Customer Services Support Manager

Gas Safe Register

John Ellis

Finance Manager

Glasgow City Council

Des Cunningham

Senior Project Manager

Grand Union Housing Group

Sue Rice

Business Systems Manager

Hanover

David Hall

Systems Accountant

Lambeth Council

Lancaster City Council

Julie Smethurst

Revenues Manager

Leeds City Council

Andy Cameron

Benefits Manager Policy and Development

Leicester City Council

David Taylor

Landlord Services Manager

London Borough of Bexley

Mark Underwood

Head of Exchequer Services

London Borough of Bexley

Teresa O’Neill

Council Leader

London Borough of Hackney

Gillian Wheeldon

Head of eBusiness

London Borough of Southwark

Dominic Cain

Assistant Director, Revenues and Benefits

London Borough of Southwark

Jonathan Lillistone

Manager of Southwark’s Supporting People Business Unit

Luton Borough Council

Clive Jones

Income Manager

Luton Borough Council

Clive Jones

Income Manager

Maidstone Borough Council

Gary Hunter

Benefits Manager

Manchester Metropolitan University

Angela Warlow

Library Services Manager

Mendip District Council

Stuart Brown

Deputy Chief Executive

Merthyr Valleys Homes

Sharif Biharie

Head of ICT

mhs homes

Gloria Stedman

ICT Project Coordinator

Neath and Port Talbot County Borough Council

David Giles

Head of IT

Newport City Council

Shaun Powell

Corporate Spatial Data Manager

North Ayrshire Libraries

Heather Benson

Administrative and Performance Officer

North Devon Council

Richard Fowler

Environmental Health Administration Manager

Northumberland County Council

Neil Arnold

Infrastructure Manager

Oxfordshire County Council

Ian Dyson

Assistant Chief Finance Officer (Assurance)

Paragon Community Housing Group

Andy Anderson

Project Manager for Application Systems

Peaks & Plains Housing Trust

Neil Bancroft

Head of Service Improvement

Plymouth City Council

Malcom Coe

Assistant Director for Finance, Efficiencies, Technology & Assets

Portsmouth Water

Paul Barfoot

Customer Services Manager

Radian

Judith Comber

Information Systems Analyst

Richmond Fellowship

Grazina Berry

Director of Quality, Performance and Innovation

Rochford District Council

Barry Harman

Visiting Officer

Sedgemoor District Council

Dawn Lang

Director of Resources

Sheffield City Council

Barry Mellor

Commercial Director

Slough Borough Council

Paul Brotherton

Cambridge Education Strategic Information Manager

Somerset County Council

Sue Harrison

Operational Manager

South Dorset Partnership

Stuart Dawson

Partnership Manager

South Oxfordshire and Vale of White Horse District Council

David Buckle

Chief Executive

Southampton City Council

Paul Medland

Head of Partnership

Southend-on-Sea Borough Council

Alex Bridge

Team Manager of the Youth Offending Service

Spelthorne Borough Council

Linda Norman

Head of Customer Services

St. Helens Metropolitan Borough Council

Kelly Traverse

Systems Support Officer

Stockton-on-Tees Borough Council

Ian Coxon

Assistant Director (Business Support and Information)

Stockton-on-Tees Borough Council

Martin Gray

Head of Early Help Partnership and Planning

Suffolk Coastal District Council

Jo Andrews

Revenues Manager

Sutton & East Surrey Water

Nigel Hammond

Customer Accounts Manager

Swindon Borough Council

Gavin Jones

Chief Executive

The British School in the Netherlands

Michael Kop

Senior Administrator

The Royal Borough of Kensington and Chelsea TMO

Andy Marshall

Repairs Managing Director

Totton College

Alex Richards

Director for Customer Service

Two Castles Housing Association

Rob Brittain

Property Services Director

Two Castles Housing Association

Chris Sowiak

Assistant IT Manager

Wakefield and District Housing

Geoff Kirk

Service Director for Business Systems at the Association

Warrington Borough Council

Kate Guise

Training and Skills Manager

West Berkshire Council

Alex Pye

Tracking & Engagement Officer

West Sussex County Council

WestWey

Stuart Dawson

Revenues and Benefits Manager

Worcestershire County Council

Chris Dance

Children’s Centre Monitoring Officer