Capita One

Capita One technology transforms the experience of those delivering, and receiving, public and community services. From enabling smarter working and better engagement with clients, to providing intuitive analysis tools which help make a positive impact on society. They help teams connect the dots across services, with unique, flexible solutions which make it easier to support people to achieve happy, fulfilled lives.

Case Studies

Showing 83 Capita One Customer Success Stories

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Simplifying housing document management at AmicusHorizon

Amicus Horizon Housing Group logo

Barnsley Metropolitan Borough Council - Customer Case Study

Barnsley Metropolitan Borough Council logo

Targeting services to support families in the greatest need

Bournemouth Borough Council logo

Bracknell Forest Borough Council - Customer Case Study

Bracknell Forest Council logo

Anglia Revenues and Benefits Partnership creates a unique venture

Breckland District Council logo

Bron Afon Community Housing - Customer Case Study

Bron Afon Community Housing logo

Calderdale Council Raising educational attainment for children in care

Calderdale Council logo

Cardiff Council - Customer Case Study

Cardiff Council logo

Capita’s swift Disaster Recovery service minimises disruption following server failure at Central Bedfordshire College

Central Bedfordshire College logo

Central Manchester University Hospitals NHS Foundation Trust – easing income collection and increasing cash flow using Capita’s payment solutions

Central Manchester University Hospitals NHS Foundation Trust logo

Charnwood Borough Council extends citizen choice with AXIS payment options

Charnwood Borough Council logo

Cheshire West and Chester Managing change - the move to a united revenues and benefits department

Cheshire West and Chester Council logo

Capita Contractor - helping homes improve services for residents

Colchester Borough Homes logo

Conwy County Borough Council makes significant savings through implementing Capita Mobile

Conwy County Borough Council logo

Achieving cost savings through consolidating

Conwy County Borough Council logo

Ensuring better services for tenants at Cornwall Council

Cornwall Council logo

High online admissions take-up in Devon

Devon County Council logo

Helping to save money across the county through single person discount claimant reviews

East Sussex County Council logo

How Eastleigh Borough Council saved time and reduced costs with Capita

Eastleigh Borough Council logo

Providing greater workflow flexibility for children services teams at Essex County Council

Essex County Council logo

Bringing information together to help children's services at Essex County Council

Essex County Council logo

How ATLAS Automation helped Fenland District Council improve benefit change processing times

Fenland District Council logo

Gas Safe Register Energising payments using Capita solutions

Gas Safe Register logo

How Glasgow City Council met the Scottish Welfare Fund deadline

Glasgow City Council logo

Capita’s Workflow solution: enabling smarter working for Grand Union Housing Group

Grand Union Housing Group logo

Capita payment solutions Injecting new life into payments at States of Guernsey Health & Social Services Department

Hanover selects OPENFinancials from Capita

Hanover logo

Capita realises efficiency savings at London Borough of Lambeth Council

Lambeth Council logo

The road to targeted recovery with RISC at Lancaster City Council

Lancaster City Council logo

Leeds City Council - Customer Case Study

Leeds City Council logo

Driving efficiency and improving service delivery - Leicester City Council accelerates ahead with OPENHousing

Leicester City Council logo

London Borough of Bexley - Customer Case Study

London Borough of Bexley logo

Capita Local Public Services helps Bexley achieve highest ever Council tax collection rates

London Borough of Bexley logo

Achieving digital transformation at London Borough of Hackney

London Borough of Hackney logo

Innovative resilience solutions to meet the challenges of Universal Credit head on

London Borough of Southwark logo

London Borough of Southwark - Customer Case Study

London Borough of Southwark logo

Making savings with Capita’s eReviews

Luton Borough Council logo

How Luton Borough Council recovered £6.5 million in aged debt

Luton Borough Council logo

Maidstone Borough Council - Customer Case Study

Maidstone Borough Council logo

Manchester Metropolitan University - Customer Case Study

Manchester Metropolitan University logo

Working together to transform operations and increase efficiencies

Mendip District Council logo

Improving quality and maximising revenue at Merthyr Valleys Homes

Merthyr Valleys Homes logo

Improving productivity of the mobile workforce at mhs homes

mhs homes logo

Improving server performance at Neath and Port Talbot County Borough Council and Westwey Partnership

Neath and Port Talbot County Borough Council logo

How Capita’s Local Land and Property Gazetteer integration software gained £62,000 for Newport City Council

Newport City Council logo

North Ayrshire Libraries - Customer Case Study

North Ayrshire Libraries logo

Using Capita InSight to improve housing solutions at North Devon Council

North Devon Council logo

Northumberland County Council goes unitary using Capita’s payment solutions

Northumberland County Council logo

Providing secure and simple payment services to citizens

Oxfordshire County Council logo

Paragon Community Housing Group - Customer Case Study

Paragon Community Housing Group logo

Improving customer experience with digital transformation

Peaks & Plains Housing Trust logo

Empty homes review at Plymouth City Council

Plymouth City Council logo

Capita payment solutions helping the revenue flow at Portsmouth Water

Portsmouth Water logo

Radian turns to Capita's technology

Radian logo

Helping Richmond Fellowship care for vulnerable people

Richmond Fellowship logo

Helping Rochford District Council’s visiting officers become more effective with Capita’s mobile Visit Manager

Rochford District Council logo

Sedgemoor District Council - Customer Case Study

Sedgemoor District Council logo

Sheffield City Council - Customer Case Study

Sheffield City Council logo

Slough Borough Council Early Years Headcount Provider Portal

Slough Borough Council logo

Somerset County Council - Customer Case Study

Somerset County Council logo

Improving server performance at South Dorset Partnership

South Dorset Partnership logo

South Oxfordshire and Vale of White Horse District Council - Customer Case Study

South Oxfordshire and Vale of White Horse District Council logo

Transforming procurement services and enabling cashable savings

Southampton City Council logo

Southend-on-Sea Borough Council Improving young people’s lives

Southend-on-Sea Borough Council logo

Tapping in to residents’ needs with Spelthorne’s branded app

Spelthorne Borough Council logo

St. Helens Metropolitan Borough Council - Customer Case Study

St. Helens Metropolitan Borough Council logo

Stockton-on-Tees to save £100,000pa by consolidating children and families information

Stockton-on-Tees Borough Council logo

Stockton-on-Tees Borough Council Early help for vulnerable children and families

Stockton-on-Tees Borough Council logo

Suffolk Coastal District Council go mobile with Building Works for Council Tax

Suffolk Coastal District Council logo

Sutton & East Surrey Water - Customer Case Study

Sutton & East Surrey Water logo

Working together to put the customer at the heart of service delivery

Swindon Borough Council logo

Taking control of admissions information at The British School in the Netherlands

The British School in the Netherlands logo

Transforming repairs services in Kensington and Chelsea

The Royal Borough of Kensington and Chelsea TMO logo

How Electronic Document Management Saves Time and Money at Totton College

Totton College logo

Two Castles Housing Association - Customer Case Study

Two Castles Housing Association logo

Staying connected with its community: self-service on the go at Two Castles Housing Association

Two Castles Housing Association logo

Supporting a community on their doorstep with Capita’s mobile working solution

Wakefield and District Housing logo

Warrington Borough Council Helping to identify children who are at risk of becoming NEET earlier

Warrington Borough Council logo

Sharing live data means quick, effective support for young people

West Berkshire Council logo

Redesigning administrative services at West Sussex County Council

West Sussex County Council logo

WestWey improving claim processing with Capita’s online claim and Risk and Verification Portal

WestWey logo

Weymouth & Portland Borough Council and West Dorset District Council - Customer Case Study

Delivering Integrated Services For Children’s Centres

Worcestershire County Council logo

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