Case Study: Somerset County Council improves pupil performance analysis with Capita One PULSE v4

Somerset County Council - Customer Case Study

Somerset County Council, working with Capita One and its One PULSE v3/v4 pupil performance analysis platform, needed a faster and more effective way to track achievement across schools, year groups, and pupil groups. As a busy local authority handling key stage results over the summer, the council wanted better tools to analyse trends, identify underperforming groups early, and reduce manual effort in monitoring pupil progress.

Capita One implemented One PULSE v4, giving Somerset County Council a more intuitive system with stronger data analysis, results filtering, and historical tracking. The council reported significant time savings, easier identification of trends and at-risk pupils, and better support for schools and targeted groups such as hearing-impaired children and home-tutored young people, with measurable impact through quicker reporting and improved ability to monitor attainment and truancy by area.

Somerset County Council

Sue Harrison

Operational Manager