Case Study: Manchester Metropolitan University achieves a more intuitive, lower-cost library experience with Capita One Prism

Manchester Metropolitan University - Customer Case Study

Manchester Metropolitan University worked with **Capita One** to modernise its library experience using **Prism 3**. The university needed to align its library web presence with students’ online expectations, reduce the high cost of locally deployed systems, and create a more unified experience across university platforms.

**Capita One** delivered a hosted, cloud-based Prism 3 OPAC with local data integration, a redesigned interface, and improved search and availability features. The result was a simpler, more intuitive catalogue that compared well with Google and Amazon, lower total cost of ownership, reduced hardware and maintenance burden, faster upgrades, and a significant increase in usage after item availability improvements.

Manchester Metropolitan University

Angela Warlow

Library Services Manager