Case Study: Neath and Port Talbot County Borough Council improves server performance with Capita One

Improving server performance at Neath and Port Talbot County Borough Council and Westwey Partnership

Neath and Port Talbot County Borough Council worked with Capita One to address the risks posed by an ageing Sun Solaris V440 server that supported its revenues and benefits software. The unsupported server was becoming a business-critical concern, and the council needed a supported, future-proof platform to maintain performance and protect important data.

Capita One provided a full server migration service, including assessment, recommendation, installation, testing and an out-of-hours live transfer, while also upgrading the hosted Connect software. The result was a smooth, low-disruption migration that reduced risk, kept internal teams focused on day-to-day work, and left the council with fit-for-purpose, fully supported systems.

Neath and Port Talbot County Borough Council

David Giles

Head of IT