Vonage B2B Case Studies & Customer Successes

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Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC) and operates within Ericsson Group Business Area Global Communications Platform (BGCP).

Case Studies

Showing 154 Vonage Customer Success Stories

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Property Portal 99.co Leverages Vonage to Secure App Registrations and Increase User Engagement

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Acrylic Tank Manufacturing achieves enhanced mobility and real-time client collaboration with Vonage

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Allied Dispatch Overhauls Its Call Center with Vonage

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Logistics Giant Aramex Innovates Their Last Mile Delivery with Vonage APIs

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Arbetsförmedlingen (Swedish Public Employment Service) achieves 100% remote service continuity with Vonage Video API (Vonage)

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Asia Law Network achieves reliable cross-border communications and fewer dropped calls with Vonage Voice and SMS APIs

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Leading Fintech Provider Auka Scales Customer Communications With Vonage

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Author Solutions achieves rapid remote-work enablement and improved customer experience with Vonage

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Axio Financial Taps Vonage to Make Sales Teams More Efficient

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Revolutionizing Healthcare in the UK With the Vonage Video API

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Vonage Video API and Web RTC Enable Be My Eyes App to Assist the Visually Impaired

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Bitpaper achieves reliable, scalable real-time online collaboration and monetization with Vonage

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BitQuick Fights Fraud and Illegitimate Transactions With Vonage

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Vonage SMS API and Two-Factor Authentication Bolster BlaBlaCar’s Passenger and Driver Confidence

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Resolution MD Gives Medical Practitioners Enhanced Insight With Vonage API

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Vonage Video API Connects Cambly Language Learners to Native Speakers

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Carbyne achieves 42% fewer first-responder dispatches and 50% faster emergency information delivery with Vonage

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Carousell achieves 67% reduction in fraudulent activity and faster, secure user communications with Vonage

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Carts Guru Uses Vonage SMS Capabilities to Convert Abandoned Online Carts to Sales

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CEB SHL Talent Services is Revolutionizing its Talent Management Service With Vonage Contact Center

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ChartLogic achieves scalable, efficient call center operations with Vonage

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Chi Mei Hospital Saves Lives With the Help of Vonage APIs

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ClearFreight achieves global team connectivity and seamless Microsoft Teams integration with Vonage

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Click Travel maintains first-class service and eliminates connectivity issues with Vonage

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ClickDimensions achieves seamless, scalable collaboration and higher productivity with Vonage Business Cloud

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CommonTime Uses Arts Education to Break Down Barriers Thanks to the Vonage Video API

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Como achieves scalable, multi-channel customer engagement with Vonage APIs

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ConceptBoard - Customer Case Study

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COPERATO Provides Advanced Client Engagement Solutions Powered by Vonage

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CourtCall Provides Simplified Access to Virtual Court Appearances and Other Legal Proceedings with Vonage Video API

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Craft Art maintains customer service continuity and boosts productivity with Vonage Business Cloud

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Crowdcast Optimizes for Success to Engage Thousands with Interactive Broadcast

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Cuemath Curriculum achieves global scale and interactive adaptive learning with Vonage Video API

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Curious Thing achieves global, scalable conversational engagement with Vonage

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Customer Direct achieves an 80% virtual workforce and improved customer experience with Vonage

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Debt Busters Boosts Revenues and Efficiency with Vonage

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Deerfield Ranch Winery achieves lower phone costs and better communications with Vonage Business Cloud

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Demant achieves fully remote hearing consultations with Vonage

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Double Robotics Telepresence Robots Feature Live Video

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Ebury Accelerates Sales with Vonage Contact Center for Salesforce

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Eubanks Agency, Allstate achieves more sales and better customer service with Vonage Business Cloud

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ExamRoom.AI Chooses Vonage Communications Platform to Power Remote Testing and Proctoring Services Globally

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Exponential-e Sales Academy’s Stunning Outbound Calling Success

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Farmers Insurance achieves $2,500–$3,000 in annual savings and a flexible, feature-rich phone system with Vonage Business

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With Vonage Contact Center, Farmers Insurance Ensures Great Customer Experience

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FCR Media Leaps Ahead in CX and Productivity With Vonage Contact Center for Salesforce

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Firefly Educate achieves 40% productivity gains and lower IT costs with Vonage Business

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Fisher & Paykel achieves seamless global customer communications with Vonage

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Fithouse Offers Customers Intelligent Support 24/7 powered by Vonage AI Studio

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Fluke Connect Keeps Teams in Sync With Live Video

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G2A Protects Customer Accounts with Vonage APIs and Two-Factor Authentication

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Gametation Relies on Vonage APIs to Up Their Clients’ Traffic to Stores

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GateHouse Media achieves rapid cloud migration and centralized communications with Vonage

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Geoblink Offers Retailers Secure Geospatial Business Intelligence With Vonage

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Gett: Driving Growth in Global Ride-Sharing with Vonage SMS and Voice

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Glassdoor Chooses Vonage to Deliver a Data-Driven Experience

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Global Sports Week Connects Sports Leaders from Around the World Thanks to inwink and Vonage Video API

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Golfbreaks.com Drives High-Touch Customer Service With Vonage Contact Center

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Grab Hits the Road in Asia With International SMS and Voice

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Vonage Video API-Enabled grandPad Allows Seniors to Stay in Touch with Family and Friends

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Headsets.com achieves 98% call-answer rate within four rings with Vonage Business Communications

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Help Lightning Strikes Success by Using Vonage Video API

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HeyHi achieves scalable, high-quality global online education with Vonage

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HolidayPirates engages travelers with fast, relevant marketing messages powered by Vonage and WhatsApp

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HotelBeds achieves a remote-ready, cost-efficient contact center and improved productivity with Vonage Contact Center for Salesforce

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HugCome achieves user-friendly, integrated mobile ESL lessons with Vonage Video API

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Vonage Helps In the Rooms Provide an On-line Video Forum for Recovering Addicts

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How InfoCert Uses Vonage to Lead the Digital Transformation in Financial Services

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Inside-Global Drives Sales for Leading Global Tech Brands with Vonage

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Interstate Batteries achieves seamless remote work and improved customer connections with Vonage

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Jersey Shore BlueClaws Hit Home Run With Vonage Business Communications

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Jewish National Fund achieves unified global communications and cost savings with Vonage

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Vonage’s Voice and SMS APIs Put JustPark in the Driver’s Seat

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Karen Allen Salon & Spa achieves mobile, seamless guest service and connected locations with Vonage MobileConnect

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Key Travel achieves a seamless, reliable omnichannel customer experience with Vonage

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Kickstarter Uses Vonage to Bring Real-time Community Engagement to Crowdfunding

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Kingston University Improves Student Relations with Vonage Contact Center

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Kiwi.com Keeps in Touch with Customers on the Fly with Vonage

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Innovation (and Burritos) Delivered: Kiwibot Pilots Its Robots with the Vonage Video API

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Knee Walker Central achieves national growth and remote-work flexibility with Vonage

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Labor First Configures Vonage Contact Center for Optimum Results

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Latin American Youth Center Gains Reliability, Flexibility, and Cost Savings After Switch to Vonage

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LegalPlace achieves 50% faster time-to-first-contact and improved sales efficiency with Vonage Contact Center

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Live Wire Makes Personal Finance Personal Again With Vonage Video API

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Main Street Realty Plus achieves cost-effective mobile communications and an improved bottom line with Vonage Business

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Maven Offers Women Virtual Medical Appointments With the Vonage Video API

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MedXM achieves faster, omnichannel member care with Vonage

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Meikle West, LLC achieves increased mobility and 10% more billable hours with Vonage Business

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Mobyquest Gains Critical Phone Number Insight Using Vonage

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Monjin Connects Global Employers with Talent Virtually with the Vonage Video API

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More Music Technologies achieves a purpose-built, crystal-clear online music classroom with Vonage

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PresenceLearning Democratizes Access to Special Education-Related Services With Vonage

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MTD Dramatically Improves CX and Efficiency with Vonage

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MyEyeDr. achieves seamless, compliant acquisitions and 28% fewer support tickets with Vonage

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NanoLumens achieves scalable, cost-effective communications with Vonage Business Cloud

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Vonage Enables Novo Labs to Innovate the Way Customers Order Food

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Open Universities Australia doubles outbound calls and conversion rates with Vonage Contact Center

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OpenRent Moves in with Vonage to Scale Its Customer Communications Using SMS

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Operlo - Customer Case Study

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PagerDuty Delivers Timely, Accurate Voice and SMS Notifications with Vonage APIs

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Paidy Uses Vonage APIs to Let Retailers Accept Cardless Payments

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Pennrose (real estate company) achieves faster, more efficient remote communications with Vonage Business Communications

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PinU Relies on Vonage Verify API to Authenticate New Users and Enable Contextual Communications.

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Porter Law Firm achieves reduced phone costs and work-from-anywhere mobility with Vonage Business Communications

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Private Jets, Inc. achieves 24/7 unified communications and mobility with Vonage Business Communications

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Prospa Delivers Dynamic Financial Services with Vonage Contact Center

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PUBG achieves stronger platform security and reduces fraud with Vonage Verify API

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Quintessentially’s Exclusive Lifestyle Management and Concierge Service Revolutionized by Vonage

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Vonage Drives RAM Tracking’s Inbound Sales and Service Excellence

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Reef & Rainforest achieves seamless remote connectivity and cost savings with Vonage Business

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Relief International achieves reliable global communications with Vonage Business Communications (Vonage)

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Remitly Creates a More Secure, Lower-risk Remittance Service With Vonage APIs

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Disruptive Fintech Startup Revolut Verifies Genuine Users with Vonage SMS API

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Revolve Robotics' Telepresence Robot Enhances Telemedicine Interactions

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RMR & Associates achieves seamless multi-office collaboration and increased productivity with Vonage Business

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Roadmap Helps Business Travelers Stay Connected With the Vonage SMS API

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Rocky Ridge Trucks boosts sales efficiency and call quality with Vonage Business CRM integration

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RogerVoice Enables Deaf People to Make Voice Calls Using Vonage SMS API

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Garmin Israel Makes Customer Experience Top Priority by Deploying Vonage AI

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Rosen Law Firm achieves 50% phone cost savings and better call-recording training with Vonage Business

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Rosen Law Firm Saves Time and Money With Vonage Business Communications

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RSPCA achieves a 30% increase in customer satisfaction and modernizes its omnichannel experience with Vonage

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Innovation and Style with the Vonage SMS API

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Siemens Uses Vonage Contact Center to Drive Customer Service Excellence and Enable Growth

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Six Pack Abs Achieves 500% Growth in Sales With Vonage Technology at the Core of Its Sales Engine

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SL Consulting achieves seamless remote collaboration and cost savings with Vonage MobileConnect

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Vonage Salesforce Integration Means Better Customer Experience for Solarity Credit Union

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Southern Cross Credit Union Boosts Customer Engagement thanks to Vonage with Salesforce

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StoryCorps preserves 10,000+ personal stories remotely during the pandemic with Vonage Video API

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In-House Customer Service for Thousands of Pet Owners via Vonage Contact Center

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Vonage SMS API Improves the Office Management Experience for SwipedOn

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Telescope Health Provides Vital Virtual Healthcare Powered by Vonage and SourceFuse

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TextMagic Traffic Grows 40% After Implementing Vonage's SMS API

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The Rank Group Uses Vonage’s Conversation Analyzer to Improve and Accurately Rate Customer Conversations

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The SaaSy People achieves improved customer experience and reduced handle time with Vonage Contact Center

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The Trevor Project Saves Lives With Vonage’s Flexible, Reliable Contact Center Solution

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TP Vision transforms customer experience and boosts agent efficiency with Vonage Contact Center

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Túlka achieves 8‑second, 24/7 on‑demand interpretation and 1,000 daily connections with Vonage

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Tutlo Provides Flexible, Interactive Language Courses on Demand with Vonage Video API

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Unblu Personalizes Online Banking With Live Video

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Vaillant achieves 200% outbound efficiency and rapid, scalable contact center with Vonage Contact Center for Salesforce

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Vax Cleans Up Its Customer Experience Services With Vonage Contact Center

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Veraxia Commercial Real Estate Solutions achieves a cost-effective, feature-rich business phone system with Vonage Business

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Vertafore Uses Vonage Omni-Channel to Revolutionize Contact Center

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Vonage Verify API Is Vinted’s First Choice Against Fraud for Secondhand Clothing Marketplace

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Visionflex achieves clinically reliable, high-quality remote telehealth diagnostics with Vonage

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Vonage Gives WebPT a Simple Way to Provide Its Members With Great Service

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WELL ROOM Offers Virtual Healthcare Platform powered by Arsaga Partners and Vonage Video API

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Wowcher - Customer Case Study

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Yogaia Uses Vonage Video for Interactive Online Yoga Studio

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Zalora Scales Customer Communications Using the Vonage SMS API

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ZEISS Vision Care achieves secure, high-quality remote eye care with the Vonage Video API

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Zenly Goes Viral With a Boost From the Vonage Verify API

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Zippy Shell achieves uninterrupted 24/7 customer service and seamless remote operations with Vonage Business

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