Case Study: Rosen Law Firm achieves 50% phone cost savings and better call-recording training with Vonage Business

Rosen Law Firm Leverages Its Business VoIP Phone System

Rosen Law Firm, a family law practice with offices across North Carolina, was burdened by an expensive, inflexible on‑premise phone system that required costly IT support, separate service fees and limited mobility for remote staff. The firm needed a more flexible, affordable way to connect virtual teams, record calls for training, and support lawyers who work from courthouses and travel frequently.

By moving to Vonage Business Cloud, Rosen Law gained cloud‑hosted features like company‑wide call recording, mobile and softphone apps, and simple admin and user portals that reduced IT effort and made changes instantaneous. The firm halved its phone costs, saved hundreds of dollars, improved training efficiency (using call recordings to rapidly upskill staff), and maintained high‑quality connectivity for remote and international workers.

Rosen Law Firm

Lee Rosen

Rosen Law Firm