Case Study: RMR & Associates achieves seamless multi-office collaboration and increased productivity with Vonage Business

Marketing firm hits the target with Vonage Business

RMR & Associates is a veteran B2B marketing firm with nearly three decades of integrated campaigns and offices in Maryland, Chicago and Florida. Growth, remote work and an aging phone system created logistical problems—overlapping conference calls, rising vendor costs and difficulty keeping employees and clients reliably connected across multiple locations.

RMR moved to Vonage Business’s cloud UCaaS (audio and web conferencing, MobileConnect and unified calling) to scale quickly, enable 4‑digit dialing and mobile access, and run simultaneous online conferences. The new platform improved productivity, ensured business continuity during regional outages, simplified multi‑office collaboration and helped RMR continue delivering measurable marketing results for its clients.

RMR & Associates

Robyn Sachs

President and Chief Executive Officer