Case Study: Ebury accelerates sales engagement and global communications with Vonage

Ebury Accelerates Sales with Vonage Contact Center for Salesforce

Ebury, a rapidly growing FinTech company, needed better visibility and control over its outbound sales process across multiple jurisdictions, including the UK, Spain, the Netherlands, and Poland. To support growth, Ebury chose Vonage Contact Center for Salesforce and Vonage Business Communications to create a cloud-based communications setup that would help sales teams work more efficiently and consistently.

Vonage implemented a unified, Salesforce-integrated communications solution for Ebury, with automatic call logging, click-to-dial, call recording access, local caller ID, and global reporting. The results included a single global solution across 31 offices in 20 countries, more than 200,000 call minutes per month, improved compliance, faster sales workflows, and better customer connection rates and team productivity.

Ebury

Toby Young

Chief Technology Officer