Case Study: PUBG achieves stronger platform security and reduces fraud with Vonage Verify API

To Strengthen Platform Security, PUBG Implements Two-Factor Authentication Using the Vonage Verify API

PUBG Corporation, the global publisher of the hit game PlayerUnknown’s Battlegrounds, needed a simple, scalable way to protect its platform from growing fraud, illegal item trades, and re‑registration by banned users while maintaining a smooth player experience across regions. The company required reliable user validation to safeguard competitive play and preserve its reputation and player trust.

By integrating the Vonage Verify API, PUBG added two‑factor authentication that sends SMS one‑time codes with automatic text‑to‑speech voice fallback, blocks landlines and virtual numbers, and links verified phone numbers to accounts to prevent banned users from rejoining. The solution—backed by fraud detection, step‑up authentication and 24/7 support—boosted authentication rates and conversions across SMS and voice, reduced fraudulent users, and strengthened player trust and long‑term platform stability.

PUBG