Case Study: Asia Law Network achieves reliable cross-border communications and fewer dropped calls with Vonage Voice and SMS APIs

Asia Law Network Presents a Clear Case for Using Vonage Voice and SMS APIs

Asia Law Network, founded by Cherilyn Tan, is a Singapore-based marketplace that connects people with qualified lawyers and is the Law Society of Singapore’s marketing partner. The company struggled with poor international call fidelity and frequent dropped connections when clients outside Singapore tried to consult local lawyers—issues that threatened confidentiality, client experience, and growth.

To fix this, Asia Law Network integrated its system with government TAS infrastructure and implemented Vonage Voice and SMS APIs, using Voice Proxy, Long Virtual Numbers, and an SMS-driven appointment workflow to protect privacy and coordinate consultations. The change delivered far fewer dropped calls, reliable cross-border communications from 15+ countries, faster scaling, and broader access to legal services across the region.

Asia Law Network

Cherilyn Tan

Founder and CEO