Vonage
173 Case Studies
A Vonage Case Study
HugCome, Inc., a Japan-based edtech company founded in 2015, runs GLOBAL CROWN, an online ESL service offering one‑on‑one lessons with bilingual Japanese‑English teachers and follow-up sessions in Japanese. To make lessons accessible to users unfamiliar with computers, HugCome needed a simple, cross‑platform iOS/Android app that avoided third‑party downloads while keeping development and operating costs low.
HugCome integrated the Vonage Video API directly into its native app, enabling in‑app video lessons, teacher‑student signaling, and embedded teaching materials for a seamless classroom experience. The result was a fast, cost‑effective rollout with Japanese technical support, an intuitive install/login flow, stronger student‑teacher rapport and engagement, and added features like self‑study content and lesson tracking to drive continued improvement.