Case Study: ZEISS Vision Care achieves secure, high-quality remote eye care with the Vonage Video API

How ZEISS Vision Care Leverages the Vonage Video API to Power Face-to-Face Interactions and State-of-the-Art Eye Care, Anytime, Anywhere

ZEISS Vision Care, a global leader in eyeglass lenses and ophthalmic instruments, needed to deliver safe, secure, high-quality eye care remotely as demographics and COVID‑19 accelerated demand for telehealth. The challenge was to enable face‑to‑face interactions and let specialists conduct exams, control instruments, and manage the full patient journey from anywhere.

ZEISS built VISU360 and integrated the Vonage Video API to provide seamless, real‑time video interactions that preserve the “human touch.” Deployed in the US, India and South Africa (with APAC expansion underway), the platform supports confidential remote exams, improves scheduling, boosts sales for eye care professionals, and delivers reliable, secure global performance and developer support.

ZEISS

Fabio Vicentini

Senior Product Manager