Vonage
173 Case Studies
A Vonage Case Study
Six Pack Abs, a fast-growing internet business with millions of leads and customers worldwide, needed a better way to handle rising demand and automate sales follow-up. To support its expanding sales team, it turned to Vonage Contact Center for Salesforce to replace manual processes and help reps work more efficiently.
Vonage implemented click-to-dial, automatic call logging, local caller ID display, call recording, and real-time reporting within Salesforce. The result was a 127% increase in deals closed per day, 276 minutes saved daily, ramp-up time cut from 3–4 months to 3–4 weeks, connection rates improved by up to 40%, and closing rates rose by 32% on connected calls.
Chad Wilbourn
General Sales Manager