Case Study: Curious Thing achieves global, scalable conversational engagement with Vonage

How Curious Thing Reaches People Across The Globe? The Answer is Vonage

Curious Thing is an AI-first company that builds conversational voice technology for talent acquisition and contact-centre automation, with a mission to help businesses proactively engage people and surface deeper insights. Its challenge was reaching and personally engaging large, geographically dispersed audiences at scale—especially in time-sensitive situations, such as a COVID-19 response that required contacting hundreds of thousands of people quickly—while keeping interactions reliable, secure and conversational.

By integrating Curious Thing’s conversational engine with the Vonage Communications Platform and APIs (Voice, SMS, Numbers, Reports), the teams delivered globally scalable, personalized outreach that could handle massive volumes. The solution enabled rapid, secure contact—helping a customer reach 150,000 people in 10 days—and gave Curious Thing near‑limitless capacity and the collaborative flexibility to continue innovating.

Curious Thing

Rik Johnson

Head of Intelligent Contact Solutions