Case Study: Veraxia Commercial Real Estate Solutions achieves a cost-effective, feature-rich business phone system with Vonage Business

Real estate agency finds cost-effective home with Vonage

Veraxia Commercial Real Estate Solutions, a Bethlehem, PA–based commercial brokerage founded by Costas Hrousis and Shawn Donahue, needed to upgrade its aging Avaya-plus-cell-phone setup. The firm lacked business‑grade features—like voicemail transcription and a company auto‑attendant—and wanted to reduce communication costs while maintaining a professional presence.

Veraxia moved to Vonage Business Cloud, gaining a hosted PBX with 40+ features including Virtual Receptionist, Voicemail to Email and Vonage Visual Voicemail. The affordable, cloud‑based solution with flexible terms and strong support delivered the needed functionality, producing a professional phone presence, lower costs and easier communication.

Veraxia Commercial Real Estate Solutions

Shawn Donahue

Co-Founder