Case Study: Deerfield Ranch Winery achieves lower phone costs and better communications with Vonage Business Cloud

Keeping the wine flowing with a better business phone system

Deerfield Ranch Winery, a 30-year Sonoma County vintner with 12 employees producing about 30,000 cases a year, was held back by an aging business phone system as it moved into a larger facility. The winery needed a more reliable, scalable, feature-rich and cost-effective alternative to an in-house PBX to support growing communication and operational needs.

Vonage Business Cloud provided that solution—adding Visual Voicemail, Virtual Receptionist, Call Transfer and Voicemail-to-Email while expanding the winery from 4 to 36 lines. The change roughly halved their phone bill, gave every employee an extension, streamlined workflows and improved internal communication, all supported by responsive customer service.

Deerfield Ranch Winery

Rex Addison

Deerfield Ranch Winery