LoyJoy B2B Case Studies & Customer Successes

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LoyJoy Is a Conversational Marketing Platform. They Help Marketers to Wow Customers, 3x Conversion Rates and Cut Project Times in Half. How? They Turn Business Processes Into Beautiful Conversations. LoyJoy combines a BPMN process automation engine with a chat user interface. Automation goes hand in hand with human agents and advanced AI for Natural Language Understanding. Customers that trust LoyJoy include Beiersdorf, Volksbank and Deutsche Telekom.

Case Studies

Showing 105 LoyJoy Customer Success Stories

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1. FC Köln achieves 24/7 fan service with LoyJoy AI Agent Hennes

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ADAC Insurance generates travel insurance leads with LoyJoy chatbot

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ALDI grows WhatsApp subscribers with LoyJoy

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ALDI boosts customer satisfaction and leads with LoyJoy

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ALDI boosts customer loyalty with LoyJoy

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ALDI Nord boosts customer loyalty with LoyJoy

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ALDI Nord boosts Gen Z engagement and customer interactions with LoyJoy

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ALDI Nord boosts customer engagement with LoyJoy chatbot

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ALDI Nord boosts newsletter signups and customer engagement with LoyJoy

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ALDI Nord engages Gen Z with social media chat using LoyJoy

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Eucerin UK achieves faster skin care product recommendations with LoyJoy chatbot

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NIVEA Sweden lowers bounce rate with LoyJoy chatbot

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Beiersdorf reaches NIVEA MEN fans faster with LoyJoy

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Beiersdorf’s NIVEA Switzerland boosts myNIVEA sign-ups and compliant consent collection with LoyJoy

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Bellersheim improves customer service with LoyJoy's AI chatbot Bella

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Bernd Blindow Group achieves 24/7 educational advice and more leads with LoyJoy chatbot

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Bionorica improves cystitis guidance and newsletter sign-ups with LoyJoy's Canephron® chatbot

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BRITA improves product discovery and customer service with LoyJoy

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BRITA France achieves product advice and GDPR-compliant newsletter leads with LoyJoy

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BRITA Spain boosts newsletter subscribers with LoyJoy

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CJD guides website visitors and job seekers with LoyJoy AI chat

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Congstar finds the right mobile tariff faster with LoyJoy's chatbot

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Congstar increases user interaction and lead generation with LoyJoy

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Congstar boosts engagement and customer loyalty with LoyJoy

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congstar simplifies prepaid top-ups with LoyJoy chatbot

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Congstar achieves 128,000+ participants and 95% conversion with LoyJoy

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CosmosDirekt boosts qualified leads with LoyJoy's gamified AI Advent calendar

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CosmosDirekt reaches Gen Z with chat-based insurance education using LoyJoy

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Covestro achieves faster access to safety data sheets with LoyJoy

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Covestro improves customer and lead support with LoyJoy's AI chat Carli

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DEPT automates its career application process with LoyJoy

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Diamant gains 7,000 new community members with LoyJoy

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Diamant Zucker enhances recipe advice and customer engagement with LoyJoy

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Diamant Zucker boosts community sign-ups and newsletter registrations with LoyJoy

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DIPLOMA University of Applied Sciences provides 24/7 study advice with LoyJoy

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DTS achieves faster IT support and better-qualified leads with LoyJoy AI Agent

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Eucerin achieves faster product test sign-ups with LoyJoy AI Chatbot

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Eucerin improves customer service with LoyJoy live chat

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Eucerin delivers personalized skin consultations with LoyJoy's AI chatbot

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Eucerin delivers digital patient advice via QR code with LoyJoy

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Eucerin Austria achieves closer customer engagement with LoyJoy's skin analysis chatbot

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Eucerin Brazil delivers targeted product launch information with LoyJoy

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Eucerin Brazil achieves faster anti-pigment product recommendations with LoyJoy AI Agent

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Evangelical Publishing achieves safe, child-friendly religion education with LoyJoy

Evangelische Bank achieves accessible AI banking support with LoyJoy

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Evangelische Bank resolves 95% of chats automatically with LoyJoy

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Fachhochschule des Mittelstands (FHM) delivers instant study advice with LoyJoy’s AI chatbot

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Gemeinschaftsstadtwerke Kamen, Bönen and Bergkamen relieves customer service with LoyJoy chatbot Lore

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Hansaplast boosts product awareness and newsletter sign-ups with LoyJoy chatbot

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Hansaplast gathers actionable newsletter feedback with LoyJoy

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Hansaplast wins product testers and newsletter subscribers with LoyJoy

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Jobin Hood achieves faster trainee-employer matching with LoyJoy

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Kesseböhmer streamlines HR recruitment with LoyJoy

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Kölln drives brand awareness and customer insights with LoyJoy

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Kölln boosts newsletter signups with LoyJoy

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La Biosthétique boosts cross-selling with LoyJoy AI product advisor

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LVM Versicherung attracts young insurance customers with LoyJoy’s gamified AI chatbot

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Melitta achieves fast, simple cashback campaign participation with LoyJoy chatbot

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Melitta boosts profile enrichment and brand loyalty with LoyJoy chatbot promotion

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Melitta achieves seamless coffee machine cashback redemption with LoyJoy

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Melitta scales coffee advice across Benelux with LoyJoy AI agent

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Montanhydraulik accelerates spare parts inquiries with LoyJoy AI Agent

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Montanhydraulik achieves easier hydraulic knowledge sharing and recruiting with LoyJoy's AI Agent

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Ottobock boosts conversions with LoyJoy's AI agents

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Ottobock simplifies career discovery with LoyJoy

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Ottobock achieves faster prosthesis advice and better lead generation with LoyJoy

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Ottobock improves support speed and customer satisfaction with LoyJoy AI Agent

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Paul Hartmann AG achieves 98% accurate AI wound care advice with LoyJoy

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Physik Instrumente (PI) improves product support and sales with LoyJoy's AI chatbot

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PUKY improves customer service with LoyJoy

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PUKY helps customers find the right bike instantly with LoyJoy

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R+V achieves clearer HR guidance for sabbaticals and early retirement with LoyJoy

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R+V Insurance achieves AI-powered customer centricity with LoyJoy

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R+V Versicherung streamlines digital insurance card applications with LoyJoy

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RTL+ achieves 98% customer service automation with LoyJoy

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Savencia Fromage & Dairy boosts cheese product engagement with LoyJoy’s AI chat

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Savencia Fromage & Dairy boosts Advent calendar engagement with LoyJoy

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Savencia Fromage & Dairy boosts Milkana reach and sales with LoyJoy

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SCHOTT achieves faster technical support and qualified leads with LoyJoy’s AI assistant

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SCHOTT resolves candidate questions and enables direct applications with LoyJoy

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SCHOTT AG launches a global 10-language AI customer service chat with LoyJoy

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SCHOTT KIMAX achieves automated product search and dealer lookup with LoyJoy AI Agent

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SCHOTT Pharma improves product navigation and lead generation with LoyJoy’s AI chatbot

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Senger Car Dealership Group automates sales data collection with LoyJoy

Stadtwerke Herne automates SAP service processes with LoyJoy

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Stadtwerke Velbert achieves faster, scalable customer service with LoyJoy AI Agent Veli

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Stadtwerke Witten strengthens customer loyalty and service with LoyJoy

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Tchibo B2B improves lead qualification and tailored coffee offers with LoyJoy Chatbot

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Telekom achieves 3x more GDPR-compliant marketing opt-ins with LoyJoy

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Telekom achieves 74% interaction rate and 4.4-star ratings with LoyJoy

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Thitronik answers product questions 24/7 with LoyJoy's chatbot platform

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TRUMPF achieves faster technical knowledge access with LoyJoy AI Search

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TRUMPF improves customer service with LoyJoy AI chatbot

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TRUMPF achieves 24/7 global B2B sales support with LoyJoy

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Vaillant automates customer service with LoyJoy AI assistant

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Vaillant improves product guidance and reduces customer service load with LoyJoy

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Volksbank Köln Bonn eG digitises customer service with LoyJoy's AI assistant Pit

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VR TeilhaberBank achieves faster knowledge access with LoyJoy AI intranet solutions

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Westerwaldbank modernizes customer service with LoyJoy AI support and live chat

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Westfalen AG improves customer service efficiency with LoyJoy

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Westfalen AG streamlines liquid gas inquiries with LoyJoy

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Westfalen Specialty Gases simplifies specialty gas enquiries with LoyJoy AI chatbot

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Württembergische Gemeinde-Versicherung (wgv) achieves a 25% contract conversion rate with LoyJoy chat-based insurance sales

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Zurich streamlines partner inquiries and lead qualification with LoyJoy’s AI chatbot

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Zurich Brazil boosts cell phone insurance conversions with LoyJoy AI Agent

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