Case Study: CJD guides website visitors and job seekers with LoyJoy AI chat

CJD adds 6 AI website entry points and job search with LoyJoy

The customer, CJD, is one of Germany's largest education and social-service organizations. Its challenge was to guide diverse website visitors to the right information and services on its extensive website, with a key requirement to integrate job search functionality directly into the chat experience. They partnered with vendor LoyJoy to implement an AI chat solution for their entire website.

LoyJoy implemented an AI assistant that appears across all pages of the website. The solution features clear entry points for different topics and, most notably, allows users to search for open positions directly within the chat, with the assistant providing links to matching jobs. For CJD, this created a central digital guide that combines navigation, information, and job search into a single, efficient chat, improving the experience for visitors and job candidates alike.

CJD